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Help my screen doesn't work whenever I open a document

New Here ,
Mar 15, 2020 Mar 15, 2020

Every time I open photoshop and either create a new file or open one the whole screen does this

Capture.PNG

When I click on the top left corner I still get the drop down boxes but nothing else works.

Does anyone have any idea what this is or how to fix it?

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Adobe
Advocate ,
Mar 15, 2020 Mar 15, 2020

Hi, have you tried resetting your Photoshop preferences?

open the preferences and select to delete after you quit

LMK

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New Here ,
Mar 15, 2020 Mar 15, 2020
LATEST

Thanks for the help but it turns out photoshop just wasn't cooperating with my graphics card. It works now that it is not using it

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