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Answered

Help opening Photoshop 2021 in Rosetta

Forum|Forum|4 years ago
April 29, 2021
5 replies
18860 views

I am using Photoshop 2021 on a Macbook Pro with BigSur 11.3 and having issues with image sequence and timeline functioning. I read on a previous post that my issue was solved by opening Photoshop using Rosetta, but I do not see this as an option - any ideas what's going on?

Here's what I did to try to open with Rosetta:

Go to applications > Photoshop 2021
Right click > Get Info
I know I SHOULD be able to check a box to "Open using Rosetta" under General, but it's not there.

HELP?!!

macOS

This topic has been closed for replies.

Correct answer lindseyjo1102

Did you ever find a solution to this problem? I am having the same issue.

YES!

This solution worked for me:

Go to Applications > Photoshop > Open the Photoshop Folder > Click the Photoshop Application within the Photoshop folder

THEN Control > Get Info > Check the box for Open with Rosetta

Hope this helps you too!

I

InCrisis

Participant

I'm running Monterey on an M1 and when i "get info", I'm presented with a 6-option drop down and there's no sign of "rosetta" anywhere i can see. Let's see, I pay Adobe monthly......for what?

R

rebeccaw27918928

Participant

After a pretty long conversation with the Photoshop support team I found out the solution!! It turns out I had been clicking "get info on the application, but you need to go into the actual folder and "get info" on THAT icon. I put a screenshot below. NOW I can see "open using Rosetta"!

I

InCrisis

Participant

That is exactly what i'm doing, but i end up getting this:

there is no option available for rosetta.

D

DianaCom

Participant

Did you find a solution. I've had my IMac M1for about 3 weeks and can't find Rosetta after following the "Get info" instructions. Weird is it works on the macbook pro M1, which I returned. Not working on the 24in.

E

emmanuherolange5FFC

Participant

I need help too.

Neeks94

Participant

Bump.
I still cant see Open with Rosetta in the last process.

R

Remon5F8E

Participant

thats crazy the same here

L

lindseyjo1102Author

Inspiring

I found a solution!

Go to Applications > Photoshop > Open the Photoshop Folder > Click the Photoshop Application within the Photoshop folder

THEN Right Click > Get Info > Check the box for Open with Rosetta

Hope this helps!

Jeff Arola

Community Expert

What is the exact version of photoshop 2021 do you have?

I believe version 22.3 is the first native silicon photoshop version

In photoshop go to Help>System Info and look at the top line for the Photoshop Version

Jeff Arola

Community Expert

"Open using Rosetta" is only available if your running Big Sur on an M1 processor Mac.

Not available on Intel processor Macs.

You can verify what processor your mac has by going to Apple>About This Mac.

L

lindseyjo1102Author

Inspiring

I'm running Big Sur on M1 processor! I can see "Open using Rosetta" as an option in other applications, but not Photoshop, which is the application I mainly need to use Rosetta for. I can't figure out why I cannot open Photoshop using Rosetta.