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Help! White colours look Grey, even #fffff looks grey.

Community Beginner ,
Nov 06, 2024 Nov 06, 2024

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Hi all, when I'm openining a new document I am opting to have a white background. When the document opens the background looks grey/blue-tinted and not white. Even the colours in the Swatches and custom colour picker- the white looks grey. Not sure how to work around this issue after looking around. Any ideas? Just for reference, I do not have a filter/effect on my monitor, everything else on my screen is perfectly white. The background to this website is white, even any text/numbers/icons in Photoshop are white. When it comes to the actual documents and any colouring tools that relate to the document are off-white or not true white.

 Thanks!

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Community Beginner ,
Nov 06, 2024 Nov 06, 2024

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FIXED IT! Ctrl+Y .... why is this a feature? What purpose would I want to have a different display of colour?

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Community Beginner ,
Nov 06, 2024 Nov 06, 2024

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... kind of, in my colour picker #fffff still has a blue tint to it, but on the document it looks white. Going to rip my hair out!!!

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Community Expert ,
Nov 07, 2024 Nov 07, 2024

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@Kindhearted_Genie5E81 ~You ask Ctrl+Y .... why is this a feature? What purpose would I want to have a different display of colour?

Ctrl+Y [or CMD+Y on Mac] activates Photoshop's Soft-proofing feature.

Soft-proofing is generally used to show the user a preview of how a document will print on a certain device using the correct printer ICC profile

- you'll also note that after clicking Ctrl+Y, not only might appearance change, but also the 'filename display' at the top of the document window changes too - a suffix is added [CMYK or RGB]  to show that soft-poofing is activated.

Clicking again toggles Soft-proofing off. 

 

Check your soft-proof setup in the view/proof setup menu [what option is checked?] and make a screenshot please, post it here inline

 

in Photoshop click 'help', type in 'Softproofing' then select 'proofing colors' to read about this 

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

 

 

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Community Expert ,
Nov 06, 2024 Nov 06, 2024

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@Kindhearted_Genie5E81 

No, you didn't fix it by proofing to Monitor RGB. You just swept the real problem under the carpet.

 

This is a defective monitor profile. Replace your current monitor profile with sRGB IEC61966-2.1 (or Adobe RGB if it's a wide gamut monitor).

 

Type Color Management in Windows search, and change the profile here. Relaunch Photoshop when done, the profile is loaded at application startup:

Displayprofile_60_2.png

 

This is a temporary measure so you can get back to work. The real and proper fix is to use a calibrator to make a new profile.

 

Bad manufacturer profiles are very often distributed through Windows Update.

 

Also, turn off HDR in Windows if it's on.

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Community Beginner ,
Nov 06, 2024 Nov 06, 2024

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Thanks for getting in touch, I switched my colour profile to the sRGB one and it didn't fix anything. If I make a new document and choose a white background then it has a blue/icy looking colour and not White. When I press CTRL+Y then it changes the background to white but the colour previews in the Swatches and Colour picker menus still have a blue tint when it's clearly mean't to look white.

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Community Expert ,
Nov 06, 2024 Nov 06, 2024

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OK, then it's probably a GPU/driver bug. Try to turn off "use graphics processor" in Photoshop Preferences.

 

Did you turn off HDR in Windows?

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