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Help with 32 bit Photoshop 4.0/5.5 upgrade won't install on new 64 bit operating system

Forum|Forum|8 years ago
August 11, 2017
4 replies
3693 views

I have had (forever) Adobe Photoshop 4.0 with 5.5 upgrade. It is all I need or want. It has run on my computer fine for over 10 years. Now I have a new computer running on Windows 10, which is a 64 bit system. My Photoshop disks will not load, as they are 32 bit versions. I get a message telling me that I need to contact the software manufacturer to see if they will provide an upgrade version of my Photoshop 4.0/5.5 upgrade that works on a 64 bit system. I have gone to Adobe Photoshop and searched for a free upgrade to make these run, but find nothing. I think Adobe should offer a free upgrade to make these products work on 64 bit system. For example I have a Lexmark printer scanner copier which worked with my 32 bit driver on my old PC. The 32 bit Driver software CD that came with the printer would not work on my new 64 bit system, so I went to Lexmark and was able to download for free a 64 bit driver which works fine on my new pc. So, shouldn't Adobe offer a free download for a 64 bit version of Photoshop 4.0/5.5 upgrade that will run on my 64 bit new computer operating system? I paid for Photoshop, so it should be upgraded so it works on my new PC. Help please.

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T

Test Screen Name

Legend

Probably 16 bit then, at least the installer.

T

Test Screen Name

Legend

I'm surprised nobody has corrected that. 64 bit systems include support for 32 bit apps. Your information is wrong. However, apps as old as that may have many other issues, because Windows changes in other ways. Photoshop 4.0 was actually released 21 years ago, a true eternity in computing terms.

johnathon_l_seagullAuthor

Participating Frequently

Thanks for the comment. "My information" was just my misunderstanding. When I couldn't install the 32 bit software on my 64 bit Windows 10 system, and when my system came back with a message telling me that the software was not compatable with my 64 bit system, as I knew the software ran on my old 32 bit system, I presumed the 64 bit system would not run 32 bit software. My bad. Now, if I can just find a way to install it.

Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone

Trevor.Dennis

Community Expert

From what you say about your very occasional use, I'm thinking that you don't need Photoshop at all, and could look at the alternatives.

The Gimp is completely free, as is Krita Krita is focused more on digital painting than editing photos, but I guess it would work.

Affinity is not free, but is very reasonably priced, and a lot of people actually prefer it to Photoshop.

Affinity - Professional creative software

There are quite a few more Photoshop alternatives, and while nothing comes close to the full feature set of Photoshop, it really sounds like you don't need all those bells and whistles.

12 Best Free Photoshop Alternatives For 2017 | Beebom

JJMack

Community Expert

The 32bit Photoshop and 64bit Photoshop versions are different installs. A 32bit install would not be updated or upgraded to a 64bit install. You should try Installing CS4 and CS5 to see if you get the option to install one or the other or both. The CS4 and CS5 installers should be able to install both the 32bit and 64bit versions of Photoshop. ON my machine I have 32bit and 64bit versions installed for CS6 and CC. CS2 and CS3 are 32bit only and I have just install the 64bit versions of CC 2014, CC 2015, CC 2015.5 and CC 2017. CC2014 is the version of Photoshop I use by default. If you install media will not install try downloadinf CS4 and CS5 fron Adobe site.

Download Adobe Creative Suite 4 (CS4) products

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JJMack

johnathon_l_seagullAuthor

Participating Frequently

JKMack, I really do not know what you are talking about when you say "The CS4 and CS5 installers should be able to install both the 32bit and 64bit versions of Photoshop." I thought my version of Photoshop being 32 bit would not run on a 64 bit system. It is true it would not install, but I thought it was because it was a 32 bit version. What us CS4 and CS5. I Googled prices and have found Adobe CS5 for Windows from $16.95 to $1554.95!!!! Do I use my Adobe Photoshop 4.0 with 5.5 upgrade with CS4 and CS5? I clearly do not understand what you are advising.

Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone

johnathon_l_seagullAuthor

Participating Frequently

Hi John - the OPs issue was not with CS5 but with the much older Photoshop 5.5

Dave

That is correct. And I thank you all for your help, answers, suggestions, and information. But I fear I have put you all to too much effort for my little problem of wanting to use my 4.0/5.5 version forever. Hoped to, but may have to just give it up and get past it. Just that I don't need and can't justify paying for the latest greatest versions of CS (fka, Photoshop).

Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone

John T Smith

Community Expert

Owners of old programs simply have problems with Windows 10... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Microsoft changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

Adobe does NOT go back and upgrade old programs to make them compatible with new operating systems

I have several 32bit programs installed on my Win10 64bit operating system, so I don't understand your problem

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