Hi, i got a problem when opening any app from creative cloud.

[Adrian32322253yv0s]

The thing is that after i made a restoration to a previous backup on windows, the windows of recent works in any creative cloud wont open, ive tried reinstalling the apps and that didn't hel either, so i'd like to know if there is a way to fix this, thanks for your help.

[Kevin Stohlmeyer · Accepted solution]

@Adrian32322253yv0s restoring or transferring apps is sketchy at best. Run this cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Then download the Creative Cloud Desktop app to reinstall app from there

https://creativecloud.adobe.com/apps/download/creative-cloud

[Adrian32322253yv0s]

Thank you for your help, i've just done the steps you mentioned and the apps work as they should again.