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Home screen not showing when exiting or saving a document

Contributor ,
Nov 23, 2020 Nov 23, 2020

Can anyone help, please?

When I have been exiting and saving a document this morning, I no longer go back to the home page, where I can see documents I have been working on cloud documents. I stay on the screen that I have shown in the attached screenshot. Any way to fix this, it has only happened today.

 

P.S. I am using a Mac.

 

 

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correct answers 2 Correct answers

Community Expert , Nov 23, 2020 Nov 23, 2020

Maybe this helps: 

https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Otherwise restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be an option:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Expert , Nov 23, 2020 Nov 23, 2020

Having to restore the Preferences is always a nuisance to me; so many Preferences settings (in particular Performance and Scratch Disks), so many View- and Tool-settings to restore to the way one wants them to be … but sometimes it’s unavoidable unfortunately. 

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Community Expert ,
Nov 23, 2020 Nov 23, 2020

What is the Photoshop > Preferences > General > Auto show the Home Screen-setting? 

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Contributor ,
Nov 23, 2020 Nov 23, 2020

Hi,

Thank you for getting back to me.

My version of Photoshop 2021 latest update.

Auto show the home screen is already ticked in preferences, as per the attached screenshot.

Anything else I can try? Thank you.

 

Screenshot 2020-11-23 at 11.32.28.png

 

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Community Expert ,
Nov 23, 2020 Nov 23, 2020

Maybe this helps: 

https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Otherwise restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be an option:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Contributor ,
Nov 23, 2020 Nov 23, 2020

Hi,

Thank you, I ended up restoring Preferences, and now the Photoshop home screen is back and everything seems to be working fine now.

 

A painful experience, but glad you were able to help to fix it.

 

Best regards

Paul

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Community Expert ,
Nov 23, 2020 Nov 23, 2020

Having to restore the Preferences is always a nuisance to me; so many Preferences settings (in particular Performance and Scratch Disks), so many View- and Tool-settings to restore to the way one wants them to be … but sometimes it’s unavoidable unfortunately. 

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Contributor ,
Nov 25, 2020 Nov 25, 2020
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Thank you.

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