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paolofus
Known Participant
December 20, 2023
Question

horizontal colored lines appearing after saving a PSD in PS

  • December 20, 2023
  • 31 replies
  • 1997 views

i recently bought a mac mini2, installed PS and LRC (all updated to the last version), and started working on my photos.

Now, randomly, when i finish editing a photo on PS, evertything looks fine.. until I save the photo.
The very nexy moment, the photo has a horizontal colored line, that appears in PS, LR, Finder preview...

the photo is a PSD produced by PS after i've worked on different raw files layered and then merged on a single layer. a workflow I've done for years, with no problems until now

In one occasion, the line has disappeared for no apparent reason.

I'm going crazy...

This topic has been closed for replies.

31 replies

paolofus
paolofusAuthor
Known Participant
March 1, 2024

i see your point, but the Mac is new, the HD and cable are one-day new, I don't disconect them ever and I don't touch them while working on them...

D Fosse
Community Expert
Community Expert
March 1, 2024

Until now.

 

It's not that it doesn't work. It's that the risk of file corruption is very much higher. And that's what just happened to you.

 

The problem isn't the disk itself. It's cables and connectors. The drive is constantly connected and disconnected, it is moved and bumped around, and it's inevitable that the connectors become looser over time. A save is much more complex operation than a simple transfer, taking more time. All this increases corruption risk.

 

It only takes a nanosecond broken connection for a file to become corrupted.

 

If you absolutely have to work off external drives, prioritize. Move things off your system drive and over to the external, rather than leaving it, forcing you to work directly on the external. Take your precautions. Make sure the connectors fit firmly. Replace all cables at regular intervals. Do not touch the drive when transfer is in progress! Walk away until it's finished.

 

paolofus
paolofusAuthor
Known Participant
March 1, 2024

yes, formatted the new SSD yesterday as soon as I connected it to the Mac.
I just can't imagine how could I work on the photos dragging them back and forth from the external to the interior HD everytime I need: it would slower all the process, mess with the LR catalog and be a huge risk of chaos in handling the files.

I shoot tens of Gb every week, and keep projects "under-construction" for weeks. I need to have the files on a big enough HD and be able to work on that same HD. 
I've been working on external hard disks for years, I know tens of photographers who do so, and nobody ever encountered this problem...

Kevin Stohlmeyer
Community Expert
Community Expert
March 1, 2024

What you should be doing is storing everything on the external, then dragging over to local to edit, then drag back to the external when completed. Not working directly off the external.

Kevin Stohlmeyer
Community Expert
Community Expert
March 1, 2024

@paolofus did you reformat the external drive to Mac Compatible?

paolofus
paolofusAuthor
Known Participant
March 1, 2024

NEW UPDATE: I bought just yesterday a new external SSD, because the storage space on the Mac HD is too small, hoping the problem was with the old SSD.

Today, I already got the first image with an horizontal colored banner...

paolofus
paolofusAuthor
Known Participant
January 31, 2024

I've started to work only on the mac HD, not on the external SSD, and that seems to have solved the issue.
the colored lines only appear when i close the fine, after saving, and open it on LR. But again, as many has pointed, it could be a working-on-external-drive issue

Participating Frequently
January 31, 2024

As you may have read I'm facing the same issue. But I have one question: while working on your file I guess you save every now and then. Has it ever occurred while you are saving or the line only appears once you save AND CLOSE the file? Because this exactly is what happens to me. The colored line appears only after I close the file. I mean, for the rest, my external ssd works fine and this makes me wonder whether it is actually a hardware issue or not.

D Fosse
Community Expert
Community Expert
January 30, 2024

What we can say for certain right now, is that file corruption is always caused by failing hardware.

 

External drives is high up on that list. It doesn't have to be the drive itself - frequently overlooked is worn cables and connectors. It only takes a nanosecond broken connection. Don't move or even touch the drive while it's writing.

Participating Frequently
January 30, 2024

That's actually what I'm doing right now. The thing is that it happened just 3 times the last couple of months. So I'm gonna have to save locally from now on to reach to a conclusion in the next month or so .