How can I revert back to Photoshop 2019?

[jayd51279512]

I just purchased a new Mac Book Pro and the 2020 version of Photoshop was installed on it, from my Creative Cloud account.

I want to go BACK to the 2019 version, for now.

Any way to do that?

Any help would be greatly appreciated.

[jane-e]

Yes, Photoshop CC 2019 can be reinstalled from the Creative Cloud application. 

~ Jane

[Guest]

I new I should have hit the refresh button, mind you refreshing this forum takes forever, it's soooo slow

[jane-e]

Ged, I think this is the first time ever I've gotten in before you — I think by mere seconds in this case. But I didn't take a screen shot, as I'm on my iPad. 😊

Cheers,

Jane

[Guest]

Hi

You can do that from the Creative Cloud app

[jayd51279512]

Thank you so much for this help!

[jayd51279512]

I apologize, I went to the Photoshop panel in Creative Cloud, and I don't see the option.

Here is a screen shot.

Am I missing something?

[jane-e]

Hi Jay

Check to see if it is already installed by going to Spotlight and typing Photoshop. If it's not there, Contact Adobe Customer Care: https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent".

~ Jane

[jayd51279512]

I went on-line to a chat help and the agent with Adobe went to the same screen I had previously

taken a screen shot and of course, when they looked at the page, all the other options of all the

other versions of PS were there, plain as day; similar to when you take your car to the mechanic.

UGH !!   I am downloading PS 2019 right now and all is right with the world.   🙂

[jane-e]

I'm so glad to hear it's working now, and thanks for coming back to let us know! 😊

~ Jane

[jayd51279512]

Well I spoke too soon.  I downloaded the 2019 version and it didn't load.  Keeps giving me error reports, so I uninstalled everything and trying to download it again.  UGH!!

Stay tuned.

🙂