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Participating Frequently
August 24, 2018
Question

How do I download Photoshop to a different drive?

  • August 24, 2018
  • 4 replies
  • 6893 views

I'm trying to get Photoshop onto a different drive, with over 900 gigs of space, because every time it goes onto my main one, it always tells me the scratch disks are full and thus I cannot do anything. It's beyond annoying. On top of it constantly deleting my brushes and patterns. So I need to put Photoshop on a separate drive that will be for Photoshop ONLY.

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4 replies

Legend
August 25, 2018

120 GB was never big enough. It was a huge leap backwards. It was just what the market would bear, and the market likes to think it's getting leading edge.

Legend
August 25, 2018

Let's be clear. Moving Photoshop won't help you a jot. You HAVE TO change the scratch drive settings, as 13 GB is way too little. Installing to a different drive would do nothing to change these settings.

D Fosse
Community Expert
Community Expert
August 25, 2018

+1. Absolutely. This is going in circles around the real issue.

Moving the scratch disk to another drive gets the immediate problem solved. But it's not optimal, unless that other drive is an internal SSD. Spinning drives are much slower, and external drives are way slower.

The real problem is the user account on the system drive (whether Windows or Mac). Over time, an unbelievable amount of junk accumulates here! This is what's eating up space. Not the program files. Moving them does very little if anything.

And this is why the first generation of 120GB SSDs is now beginning to give users a lot of problems. It worked well for a while, but by now they're starting to fill up. Note the rapidly increasing number of threads about this lately!

ElshaAuthor
Participating Frequently
August 25, 2018

That is what I'm seeing as well. I slept on it and talked to my boyfriend and we're just going to 100% wipe all of my hard drives after moving essentials to an external, and reinstalling everything, as that's the only way I'm seeing that I can completely clean everything out without everything messing up and causing more issues. I cannot get the scratch disk reset panel to pop up as Photoshop just either crashes or pops up the "scratch disks are full". Thanks for helping guys, I'm just going to start over on all of this. 

Ussnorway7605025
Legend
August 25, 2018

just to be clear, holding [alt] + [ctrl] while clicking the Photoshop exe in Windows does bugger all

what you in fact have to do is click the Photoshop exe to open as normal... but then quickly press and hold both [ctrl] + [alt] to open the reset panel

Ussnorway7605025
Legend
August 25, 2018

All Adobe cc apps will install to the folder set... this is C drive by default but can be changed

Re: how do you install CC on a different drive?

two points; Photoshop will install to the same folder as the rest... and will move part of the files if you change the path after install so make a folder for all your Adobe stuff and put them all together

Windows likes folders so D: Adobe is allowed but just D: will give you issues

ElshaAuthor
Participating Frequently
August 25, 2018

I did this and it still states my scratch disks are full, even with over 900 gigs of space available.

ElshaAuthor
Participating Frequently
August 25, 2018

I'm going to just cancel my subscription at this point. Why does Adobe not have customer service? Sitting in the forums hoping someone sees my issue is exhausting and agitating.