How do I get Jpeg artifact removal neural filter to work?

Forum|Forum|3 years ago
May 5, 2022
5 replies
2018 views

Mac User running Big Sur and Catalina....2 different Imac machines...Photoshop 23.2 but its had issues on previous versions as well. I used to be able to use this filter. But about a year ago it stopped working. When I go to it I get no preview and no option to do anything. The ok button just stays greyed out and even after waiting 15 mins, nothing ever happens. Help!

macOS

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R

ryancloud

Inspiring

resetting prefs is the answer

M

melissas45406376

Known Participant

Same but running MacOS Ventura. This is my first time using neural filters and I can't get any of them to ever have a blue "ok" button. What am I doing wrong? If photoshop is processing, there is no indication. I've waited 10 minutes for a screenshot to process on "low" for JPG artifact removal and gave up. I downloaded and tried all the other filters in the list and have the same issue - no blue "ok" button. Is my computer too old? 3.8 GHz Quad-Core Intel Core i5, Radeon Pro 580 8 GB, 64 GB 2400 MHz DDR4

L

Lumigraphics

Legend

I just tested with a 2019 Intel MacBook Pro and the filters work fine, so you have some other issue going on.

A

Anonymous

I figured I'd test a larger image of 2950 x 2950 @ 150 dpi. It takes about 1:45 (a minute and 45 sec) to process — eg before the OK button turns blue.

A

Anonymous

I takes some time to see the result, as there's no status bar or any other indication that the image is being processed you can get the impression that nothing is happening.

Depending on the image size it can take some time, a relativly small image of 1920 x 1920 @ 72 dpi takes about 30-40 seconds on my 10-core i9 iMac with 16 GB of VRAM. Then the OK buttons turns blue and I'm able to accept the result.

Switching to a different Strength level which hasn't been processed before takes another 40 - 50 seconds (I timed it).

I have no idea how long it takes to process larger images — I just don't have the patience and I'm not sure if the filter is being processed at all because of the missing status indicator.