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I'm trying to open a 500MB file and received the following Photoshop message: "Could not complete your request because the scratch disks are full." I went to Edit/Preferences/Performance and only one drive is listed, i.e. my C:. The active box is checked and it shows 856MB under Free Space. I read somewhere to uncheck that box to purge/clear the scratch disk, but it wouldn't let me de-select the check box.
I wasn't able to find technical support on Adobe's site; hopefully someone can help with this. Thanks!
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If photoshop is open, go to the Edit menu and choose Purge > All
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After that, well, it's your disk, full of your files. Only you can decide what to delete, or decide to but more disk.
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Please don't ask the same question on two different threads.
Please see here to continue discussion:
How to clear scratch disks for Photoshop CS 6???
I am locking this thread.