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Participant
November 9, 2022
Question

How to contact support?

  • November 9, 2022
  • 2 replies
  • 213 views

I've been subscribed for almost 5 years and would like to cancel my subscription. Going through my account it mentions that there will be a cancellation fee which is almost half a years cost of the services I pay for.

 

I would like to discuss this with customer services from Adobe but I can't figure out how to contact support through live chat or get a phone number.

 

I've seen older posts which mention to go on: https://helpx.adobe.com/uk/contact.html#

 

I've done this (and scrolling to the bottom of a webpage for the "Contact Us" section) but it only has suggested help articles and nothing else to get more help.

 

Can anyone let me know a method to contact support through phone/live chat/email?

 

Thanks

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2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
November 9, 2022

Make sure you are logged into Adobe.com. It is required for the chat icon to appear.

Ged_Traynor
Community Expert
Community Expert
November 9, 2022

Hi

Do you have any cookie and or popup blockers in your browser, the chat icon shows up for me