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How To Delete Box on image?

Participant ,
Aug 19, 2021 Aug 19, 2021

I am using CC and when I got to my files, I see the left hand box embedded in the thumbnail. Workflow is in the screen shot.

Thanks!

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Participant ,
Aug 19, 2021 Aug 19, 2021

Sorry...Hoe do I delete it if possible?

TXS

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Participant ,
Aug 19, 2021 Aug 19, 2021

Another screen shot

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Community Expert ,
Aug 19, 2021 Aug 19, 2021

I would be great if we could see a screenshot including your Layers Palette.

 

Do you have a Layered file of is it just one flat image?

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Participant ,
Aug 20, 2021 Aug 20, 2021

This is the downloaded image placed in the file folder both in CC and Bridge. Direct from camera to computer.

I will check wjat you are requesting anbd post another if found.

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Participant ,
Aug 20, 2021 Aug 20, 2021

Please bare with me! I am having trouble duplicating the screenshots I posted above.

It appears to happen only when downloading from camera into Photodownloader>Computer...

Sorry for the delay...

Dan

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Participant ,
Aug 27, 2021 Aug 27, 2021

Problem continues despite "Layers Palette" being the way it should.

The problem appears to be when the Adobe Downloader downloads the images to any computer, that left hand box with a diagonal line is inserted.

Now if you use ACR/Bridge to edit and save the box is gone.

Thanks!

Dan

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Community Expert ,
Aug 27, 2021 Aug 27, 2021
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What process are you usining to download your images from card to computer? Are you running through an application?

warmly/j

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