Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How to fix this program error

Guru ,
May 02, 2023 May 02, 2023

When Color Overlay option was selected error window came. As directed by Learn how to fix I did method

(1) Update Photoshop &

(4) Reinstall graphic driver.

But it did not work. There are 17 different methods. But I didn't try all. Because there is an issue with 2nd method. 

My processor is Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz. But processor requirement for Ps is Multicore Intel according to recommendation.  

 

1.png 

 How to fix this?

 

TOPICS
Windows
887
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
May 02, 2023 May 02, 2023

Try with preference reset, recommended manual method to drag folder on DESKTOP  https://helpx.adobe.com/photoshop/using/preferences.html

If above suggestion does not work copy/paste here in reply content from Help > System Info.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2023 May 03, 2023

Your Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz is a Multicore Intel

 

In photoshop go to Help>System Info and look where it says Physical Processor Count.

 

Screenshot-(1)a.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guru ,
May 03, 2023 May 03, 2023
LATEST

Thanks for the confirmation. Here is the screenshot.

 

11.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines