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How to fix this program error

Mentor ,
May 02, 2023 May 02, 2023

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When Color Overlay option was selected error window came. As directed by Learn how to fix I did method

(1) Update Photoshop &

(4) Reinstall graphic driver.

But it did not work. There are 17 different methods. But I didn't try all. Because there is an issue with 2nd method. 

My processor is Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz. But processor requirement for Ps is Multicore Intel according to recommendation.  

 

1.png 

 How to fix this?

 

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Adobe
Community Expert ,
May 02, 2023 May 02, 2023

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Try with preference reset, recommended manual method to drag folder on DESKTOP  https://helpx.adobe.com/photoshop/using/preferences.html

If above suggestion does not work copy/paste here in reply content from Help > System Info.

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Community Expert ,
May 03, 2023 May 03, 2023

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Your Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz is a Multicore Intel

 

In photoshop go to Help>System Info and look where it says Physical Processor Count.

 

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Mentor ,
May 03, 2023 May 03, 2023

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Thanks for the confirmation. Here is the screenshot.

 

11.png

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