How to migrate from Intel to Mac M4

Forum|Forum|1 year ago
December 12, 2024
3 replies
2157 views

I just migrated from an intel Mac to M4. Lightroom is running fine, but when I start Photoshop it says I should install Rosetta. I understand I have to install the non-intel version of Photoshop, but how do I do that? When I start the creative cloud installer, it says "to run this version of Photoshop, Rosetta should be installed". But I just want to delete the current (intel) version of Photoshop.

macOS

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lhughes650

Participant

I uninstalled an intel version that migrated to my new M4 and then reinstalled it. I presume the re-install is not the Intel version, but do not know how to tell. Photoshop itself seems to run fine and it did before the replacement. However, the custom actions used on my Intel macbook version that worked fine now come back with an error when I do a batch change to photos come back with an error on the first photo that says "File can't be opened because it was moved or deleted." The execution of the batch requires selecting the source file then the output file as it has always done. Not working at all.

davescm

Community Expert

It sounds like you might getting a Windows version of Photoshop. Can you log out of the CC app and uninstall it, the try a different browser and redownload the CC app and then install Photoshop from it. Some browsers can report incorrect OS data.

Dave

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Lex van OorspronkAuthor

Inspiring

Addition: I also downloaded the latest version of Photoshop, but it won't install. I click on the dmg and on the icon but nothing happens.

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Aleke

Community Manager

Hi @Lex van Oorspronk! Could you provide more details about what you're experiencing? If you haven't already, please try using this guide to install Photoshop on an Apple Silicon machine: https://adobe.ly/4gTLRzs. Thank you!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

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Lex van OorspronkAuthor

Inspiring

Some way, I managed to install the right version of Photoshop on my new Mac.

First I downloaded the Creative Cloud installer with the idea to let it replace the current version. It ended with an error, something like "Can't install".

Then I saw the uninstaller for Creative Cloud in my Apps folder. Ran it, but it needed Rosetta....

Installed Rosetta, started the uninstaller again, now I got the error 'Can't uninstall because other apps are still present'. Hmmm, do I need to uninstall Photoshop en Lightroom first?

Luckily, then a message appeared that Creative Cloud needed to be updated for my silicon Mac.

I updated Creative Cloud and then I could also update Photoshop to the universal version.

It looks like everything is OK now 🙂

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