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How to reinstall Photoshop 2021 as the 2022 will not work on Windows 10

Explorer ,
Nov 02, 2021 Nov 02, 2021

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After a long session with a very helpful and knowledgable Adobe  Technician, it was It was found tha tmy 2022 version had an error with its ability to make selctions. He noted that it could be a bug that would be eventually fixed by Abobe. I tried reloading.. no luck.The technician reviewed all my computer's specs and found them quite adaquate to handle Photoshop 2022.  In the meantime, I am stuck ,and use Photoshop extensively for restoring  photographs. How do I go about downlad my earlier (2021) version, which worked perfectly for me? I have Googled how to reinstall a previously version and the instructions do not seem to apply.

I have the latest update of Windows 10, Nvida Gforce 730 GPU 32G RAM, 2TB hard drive 5500 RPM disk drive. I would be most appreciative of any help which I deaperately need!

 

Thanks you

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Adobe Employee ,
Nov 02, 2021 Nov 02, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the case number with me in a direct message so that we can check the details & investigate the issues?

 

Meanwhile, you can roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

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New Here ,
Nov 13, 2021 Nov 13, 2021

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I a mhaving the same issue.  I can open a photoshop file from within photoshop, but if I click a PSD file in a folder it prompts me to select and app from Microsoft Store.  Then I go to choose default apps by file type and find PSD.  When I click choose default photoshop 2022 is not even an option. 

Screenshot 2021-11-13 074254.jpgScreenshot 2021-11-13 074336.jpg

 

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Explorer ,
Nov 03, 2021 Nov 03, 2021

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Thanks for the response. Case# is ADB 21767789-Z856

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New Here ,
Nov 04, 2021 Nov 04, 2021

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There is no option for Photoshop 2021 only 2022 and 23. With lightroom there are many options but not photoshop. Looks like I can not longer use Photoshop. Time to cut the cord.

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Explorer ,
Nov 04, 2021 Nov 04, 2021

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Any news about fixing this bug?

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