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how to reinstall photoshop CC 2017 after uninstalling corrupted version

New Here ,
Jan 27, 2017 Jan 27, 2017

after updating Photoshop CC from 2015 to 2017 two weeks ago I experienced some of tools freezing.....I then uninstalled my recently downloaded 2017 version and was unable to download Photoshop CC 2017 again....what am I doing wrong??

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Adobe
Community Expert ,
Jan 28, 2017 Jan 28, 2017

How are you trying to reinstall?  You need to use the Application Manager.  Go to the Apps tab, find Photoshop and click on Install.  is that what you are doing?

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New Here ,
Jan 28, 2017 Jan 28, 2017

the cloud icon has disappeared on the top header of my browser....do you know how I can get it back....Jod

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Community Expert ,
Jan 28, 2017 Jan 28, 2017

Try running the CC Cleaner before re-installing. It is designed to help where problems from an old installation are causing issues with installing a new.

Use the Creative Cloud Cleaner Tool to solve installation problems

Dave

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Community Beginner ,
Jan 28, 2017 Jan 28, 2017

I had the same issue, went to support and let them take control. The Chat person downloaded an app to fix a partial uninstall, some files had remained that were not even found by Revo. then installed and working now. The whole proces took a few minutes plus download time.

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New Here ,
May 02, 2017 May 02, 2017

how did you get hold of the chat person lynr78434990?  I am having trouble trying to get help - my update failed and PSCC disappeared from my computer

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Participant ,
Jul 18, 2018 Jul 18, 2018

Adobe support phone 800-833-6687

Good luck. I've been waiting over 1 hour and this is my second attempt to reach them. The first time, I gave up after 1 1/2 hours.

I've got my phone tied up. I cannot type with PS CC 2018.  I'm wasting my time and will get no compensation from Adobe for this time.

I tried to use CreativeCloudCleaner, but this is a bit frightening. It's all so very complicated.

I've gotten nowhere all day today!

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New Here ,
Jul 22, 2019 Jul 22, 2019
LATEST

Same this happened to my friend. After trying to install Avast it deleted half of his PC software and left some corrupted file.

Now he can't install Photoshop CC nor Adobe cleaner works. Adobe cleaner show nothing found. bla bla bla

so you are hopeless as me.

Try other version

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