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JointyJr
Inspiring
August 24, 2016
Answered

How to resolve 'unsupported colour space' for packaging a psd

  • August 24, 2016
  • 8 replies
  • 40422 views

I have a large PSD with dozens of linked and Embedded smart objects, when I try to package it I get

"Could not package the document ‘(aw).psd’ because a color was specified using an unsupported color space."

Seeing as Photoshop gives me no clue on what and were this 'unsupported colour space' is, how do I resolve this?

(PS CC 2015.5.1 MacOS 10.11)

    Correct answer Kevin Stohlmeyer

    An easier option would be to sort your linked smart objects and then rasterize them for the "packaged" version (do not save over the original linked PSD). That should convert them all to your current working color space.

    8 replies

    henryg83261975
    henryg83261975
    Participating Frequently
    June 12, 2024

    Also, you can just save, and close the doc, then reopen and it will package without the error. Works for me.

      T
      taras28574727rlfa
      Participant
      March 26, 2024

      This is Photoshop bug. I solved it in following funny method:
      - embedded all linked files (Object / Smart object / Embed all linked)

      - undo

      - retried packaging => success.

      T
      taras28574727rlfa
      Participant
      March 27, 2024

      I can not edit my original message, so I need to add new info in another. I could not repeat my succesful steps above to avoid the problem another time. I'll try to later and add here new info as soon as get lucky.

      michaelwalz_3D
      michaelwalz_3D
      Participating Frequently
      January 16, 2019

      I had this problem with a file. Turns out it was a linked "Bitmap" file (as in a 1-color .tiff file created in Photoshop, not the .bmp you would create in Windows Paint or something) that was creating the issue. Once I deleted it PS let me package the file.

      jeffery_1121
      jeffery_1121
      Participant
      July 26, 2018

      I think I've figured it out. If you double click the linked object icon which will open the object in Photoshop.

      Then go to Edit >>> Assign profile, and change the colour profile to Working RGB/sRGB (This might change the colour of the image but you can just add adjustment layers to fix it in). Then it should allow you to package.

        D Fosse
        Community Expert
        D FosseCommunity Expert
        Community Expert
        July 26, 2018

        Don't assign! That will change the colors. Convert to the master document's color profile to maintain color appearance.

        jeffery_1121
        jeffery_1121
        Participant
        July 26, 2018

        It did change the colour. How do you Convert to the master document's color profile?

        SolomonA
        SolomonA
        Participating Frequently
        October 26, 2017

        I had this same issue too. Not sure if this will work for everyone but I saved my finished file as .tiff (with layers) then tried to package it again and it packaged the working file as is. Maybe this will help some others too, hopefully anyway.

          N
          NerveBand
          Participant
          February 13, 2018

          This is an excellent solution! Thank you so much! The TIF export worked perfectly.

          S
          samanthaw67607011
          Participating Frequently
          December 22, 2016

          Are your Smart Objects saved as .eps files? I found I was getting the same message. I figured out that PS doesn't like .ai files so I resaved them as .eps files and hey presto, I'm packaging like I've never packaged before and I can keep my SO's as SO's without having to rasterize them. Good luck.

            Char_7
            Char_7
            Participant
            October 9, 2020

            Perfect solution, thank you!

            Abambo
            Community Expert
            AbamboCommunity Expert
            Community Expert
            August 24, 2016

            Some bitmap compressed -TIFF files gave me similar error messages at the time. I needed to open them in a third party program (Microsoft Office Imaging) and saved under a new format.

            For the rest: use c.pfaffenbichler​ advice. You can remove half of the objects and try. If it works the troublemaker is in the removed package. Else it's in the remaining package and remove again half of the remaining.

            ABAMBO | Hard- and Software Engineer | Photographer
            c.pfaffenbichler
            Community Expert
            c.pfaffenbichlerCommunity Expert
            Community Expert
            August 24, 2016
            Seeing as Photoshop gives me no clue on what and were this 'unsupported colour space' is, how do I resolve this?

            Trial and error, remove SOs and try to package to figure out which one/s cause the problems, then give those a closer look.

            J
            JointyJrAuthor
            Inspiring
            August 24, 2016

            Does this apply to only the linked files, or any other smart objects embedded with the file?

            Kevin Stohlmeyer
            Community Expert
            Kevin StohlmeyerCommunity ExpertCorrect answer
            Community Expert
            August 24, 2016

            An easier option would be to sort your linked smart objects and then rasterize them for the "packaged" version (do not save over the original linked PSD). That should convert them all to your current working color space.

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