Hue and Saturation adjustment layer panel closed down

[warren0057]

Can anyone help please

The problem I have is when I open Hue and saturation adjustment layer a panel comes on , which is normal thing. However, When I try to pick a color using the icon 'index finger with two arrows either side' the whole panel close down preventing from using the panel. I am using Photoshop CC V 26. Windows 11

I would really appreciate your help . Thank You 

[Ged_Traynor · Accepted solution]

@warren0057 it's working fine for me with Photoshop version 26.0, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

[warren0057]

Thank you , Ged for assistance. We are using PS on two different PC , both on V26. However, one works normally but the other behaving strangely as I indicated in my post . I rather not go for the route of resting the preference unless I have to. There must a away to correct this issue manually 

[D Fosse · Accepted solution]

Resetting preferences is the standard first step in any troubleshooting.

Preferences are prone to corruption because they are rewritten on every application exit. An irregular shutdown can easily corrupt them, and small errors accumulate. The preferences file contains the entire app configuration, not just your own user settings. Corrupt preferences can cause inexplicable, unpredictable and odd behavior, often mistaken for "bugs".

Resetting preferences returns the application to out-of-the-box factory state.

[warren0057]

Many thanks D Fosse. I have done the reset . Bingo , everything works perfectly. .much apprecite your assistance.

[Ged_Traynor · Accepted solution]

@warren0057 you can just rename the Adobe Photoshop 2025 Settings folder to Adobe Photoshop 2025 Settings.old to see if it resolves the issue, if it doesn't help, delete the new settings folder and rename the old one back to Adobe Photoshop 2025 Settings

[warren0057]

Many thanks ,Ged ,I have done the reset . Bingo , everything works perfectly. .much apprecite your assistance.