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warren0057
Known Participant
November 12, 2024
Answered

Hue and Saturation adjustment layer panel closed down

  • November 12, 2024
  • 1 reply
  • 1413 views

Can anyone help please

The problem I have is when I open Hue and saturation adjustment layer a panel comes on , which is normal thing. However, When I try to pick a color using the icon 'index finger with two arrows either side' the whole panel close down preventing from using the panel. I am using Photoshop CC V 26. Windows 11

I would really appreciate your help . Thank You 

 

This topic has been closed for replies.
Correct answer Ged_Traynor

@warren0057 you can just rename the Adobe Photoshop 2025 Settings folder to Adobe Photoshop 2025 Settings.old to see if it resolves the issue, if it doesn't help, delete the new settings folder and rename the old one back to Adobe Photoshop 2025 Settings

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
November 13, 2024

@warren0057 it's working fine for me with Photoshop version 26.0, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

    W
    warren0057Author
    Known Participant
    November 13, 2024

    Thank you , Ged for assistance. We are using PS on two different PC , both on V26. However, one works normally but the other behaving strangely as I indicated in my post . I rather not go for the route of resting the preference unless I have to. There must a away to correct this issue manually 

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    November 13, 2024

    Resetting preferences is the standard first step in any troubleshooting.

     

    Preferences are prone to corruption because they are rewritten on every application exit. An irregular shutdown can easily corrupt them, and small errors accumulate. The preferences file contains the entire app configuration, not just your own user settings. Corrupt preferences can cause inexplicable, unpredictable and odd behavior, often mistaken for "bugs".

     

    Resetting preferences returns the application to out-of-the-box factory state.

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