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A
Augustin5D36
Participant
April 28, 2023
Answered

I am getting a white page when I try to open a PDF document in Photoshop

  • April 28, 2023
  • 1 reply
  • 1009 views

Normally, whenever I open a PDF document in Photoshop in grayscale mode, I get a gray black and white image with transparency. By lately, I don't even see the image. Everything is white. Any ideas what maybe causing this issue?

 

This topic has been closed for replies.
Correct answer davescm

Try going to Preferences > Technology Previews, and check Deactivate Native Canvas. Then close and restart Photoshop.

 

If that resolves it, try updating your GPU drivers and unchecking it again.

 

Dave

1 reply

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
April 28, 2023

Try going to Preferences > Technology Previews, and check Deactivate Native Canvas. Then close and restart Photoshop.

 

If that resolves it, try updating your GPU drivers and unchecking it again.

 

Dave

    A
    Augustin5D36Author
    Participant
    April 28, 2023

    This worked! Thank you so much!

     

     

     

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    April 28, 2023

    You're welcome.

    Dave

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