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star50
Participant
May 17, 2014
Question

I am getting an exclamation mark when I am selecting my color

  • May 17, 2014
  • 1 reply
  • 28223 views

When I try to select my background or font color I keep getting an exclamation mark.  Help

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    1 reply

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    May 18, 2014

    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

    Adobe product and version number

    Operating system and version number

    The full text of any error message(s)

    What you were doing when the problem occurred

    Screenshots of the problem

    Computer hardware, such as CPU; GPU; amount of RAM; etc.

    S
    star50Author
    Participant
    May 18, 2014

    Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x32
    Operating System: Windows 7 32-bit
    Version: 6.1 Service Pack 1

    System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

    Sorry can't screenshot - in the color picker a black triangle with an exclamation mark appears when I try to select the color that I am trying to use and it doesn't allow me to actually select the color I need

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    May 18, 2014

    If you are getting this, you might check the color mode to see if your document is RGB/8 or that the layer or mask you select supports color.

    If you are in RGB color, click the box below the exclamation point to correct the color.

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