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can u help me how can I solve this problem?
What does the message say?
What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
Hi, did you check this help page? https://helpx.adobe.com/nz/photoshop/using/saving-images.html