Skip to main content
Participant
December 27, 2021
Question

I can't save photos after updating to Windows 11

  • December 27, 2021
  • 1 reply
  • 1427 views

I recently updated to Windows 11 and have upated photoshop. After editing my photos I like to save them as a jpeg but when I click on the save options - any of the 3 - nothing happens.  If I open the photo in Lightroom and export the photo it saves it as a jpeg.  Even using alt/shift/control s does not work.  I prefer photoshop over light room.  Help!

This topic has been closed for replies.

1 reply

Derek Cross
Community Expert
Community Expert
December 27, 2021

Use Save a Copy and select JPG from the Format drop-down menu.

BabsaluaAuthor
Participant
December 27, 2021

It doesn't give me the option - I know all the save options, save ,save as and save a copy.   I am wonder if I have to uninstal and reinstall. Thanks anyway.

 

Derek Cross
Community Expert
Community Expert
December 27, 2021

Before uninstalling Photoshop, try resetting the preferences, which you can do under the General tab in Photoshop preferences, then close and reopening the application.