I can`t suddenly print in photoshop Mac OS.

Forum|Forum|4 years ago
January 27, 2022
4 replies
1912 views

Hi. I use Macbook pro 2016 and Epson L8180.

I printed very well until 3day ago. But yesterday, i can`t.

This is my situation.

1. When print, printer output empty paper no coloring.

2. After click 'print setting', no response.

So I do something.

1. reinstall photoshop, printer drive and Mac OS(big Sur).

However, situation is same. T.T

Help me...

macOS

This topic has been closed for replies.

NB, colourmanagement

Community Expert

Appparently there's a bug in Big Sur 11.6.2 that interferes with ICC profiles when printing from Photoshop.

Can you print at all, say from other applications?

Did you reset the printer?

On your Mac, choose Apple menu System Preferences, then click Printers & Scanners

Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.

After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.

Reinstall the print driver, only from the manufacturer, not Apple.

Here is some general Adobe [Mac and Win] info on printing problems,

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

Simple reset: hold the space bar when you open the print window. It resets the print dialogs

if that doesn’t help -

Perhaps try resetting Photoshop preferences?

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

And

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

You may want to backup your settings and your custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info that: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Also take a look at the following article and check if that helps:

https://helpx.adobe.com/photoshop/using/printing-color-management-photoshop1.html

I hope this helps neil barstow, colourmanagement net :: adobe forum volunteer google me "neil barstow colourmanagement" for lots of free articles on colour management

동

동휘22854010s9x6Author

Participant

Thank you for reply.

I uninstall and reinstall Mac OS and Photoshop. But, same situation. And can't see color profile which provide from Epson. But other program is fine. T.T

gener7

Community Expert

Perhaps you might try installing an earlier version of Photoshop. You are allowed to do this. I never remove my older versions for the reason a newer version might encounter problems.

This guide will show you how:

https://helpx.adobe.com/download-install/using/install-previous-version.html