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Participating Frequently
July 4, 2022
Question

I cannot send photos via email.

  • July 4, 2022
  • 1 reply
  • 268 views

Photoshop help says to go file>share but this is not available. A share cloud appears on the screen but does not have the features shown in Help. It also mentions an icon (upward arrow in box) which does not exist in my version 16 of Photoshop. Am i in the most current version? Why the huge disconnect between help and the program???

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1 reply

jane-e
Community Expert
Community Expert
July 4, 2022

 


@path29007691 wrote:

...my version 16 of Photoshop. Am i in the most current version?


 

Hi Path,

 

The current version of Photoshop is 23.4.1.

 

The features in Share were recently removed by Adobe. Do you have a link to the Help file? 

 

Jane

 

Participating Frequently
July 4, 2022

I do have the latest version 23.4.1. and the help file is part of it which is telling me to look at share and the icon which are not present. Is there another help file i should look at?

jane-e
Community Expert
Community Expert
July 5, 2022

 

 


@path29007691 wrote:
...my version 16 of Photoshop. Am i in the most current version?

@path29007691 wrote:

I do have the latest version 23.4.1.


 

 

Can you clarify your version for us? You've said two different things.

 

Again — the features in Share were recently removed by Adobe. They are gone.

 

I asked if you have a link to the Help file. If you do, please post it here so we can look at it. The features are no longer in Photoshop as Adobe removed them intentionally. The Help page is wrong.

 

Is there another help file i should look at?

Adobe needs to fix this page if you can tell us where you saw it.

 

Thank you Path,

Jane

Forum volunteer