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hello
The tool was working well in the trial version. I updated to version 25.00, and after that incomprehensible graphics began to appear. I removed the program and downloaded it again, but to no avail.
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
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What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
What about GPU-specific trouble-shooting?
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html