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I'm having trouble with my GPU finding Photoshop.

New Here ,
Feb 05, 2023 Feb 05, 2023

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I have a new computer that I'm told is more than capable of working Photoshop efficiently. My GPU is NVIDIA GeForce GTX 1050 Ti. I have checked the GPU compatibility within the program and it does recognize NVIDIA and check all marks. When I go to NVIDIA Github it shows Lightroom, Bridge, and my three plug-ins by Topaz but not Photoshop. I'm thinking this is my issue? I tried unchecking open CL, that didn't help. Cache is 4, history just 20, usage at 76%. What prompted me to go through all this is after I work just maybe 20 minutes PS gets wonky. Scrubby zoom goes out, the brush will zigzag all over when I just click a spot and if I open more than 20 images PS crashes. I have closed out all other programs and web although I'm told it shouldn't have to, and I have Norton Utilities that cleans out my computer once a day. My son, who is in college for computer programing, built my computer for me based on the one he built for himself and his brothers. He has three monitors hooked up, 20 tabs open, PS, and a 3D program all going at the same time, surely I can edit more than 10 pictures at a time. 

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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When it comes to GeForce Experience, I have only Lightroom Classic listed. I am running Studio Driver if that changes anything.

geforce app.jpg

Thats not the problem. At the moment I have RTX 2060 installed, previously my GPU was 1050Ti and everything worked fine till June or July this year when I switched to RTX. Go to Help > GPU Compatibility and dialogue will tell you if you have any problem. I believe everything is OK there.

 

What can be problem is amount of RAM, to run only OS and Photoshop you may need 30-40% of RAM. Add to that 20 images and your RAM may fill up. It depends on images and what are you doing. I suggest to open Task Manager and monitor RAM while opening images and working on them.

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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Is this a laptop with dual graphics - an integrated Intel GPU in addition to the 1050? That will cause conflicts and you need to completely disable the Intel GPU.

 

Dual graphics is always a problem waiting to happen in Photoshop. It sounds like a good idea on paper, but Photoshop uses the GPU for actual data processing, and the result returned to Photoshop for further processing. There can only be one GPU in that equation. You can't send data to one GPU and get it back from the other. This isn't a simple downstream flow like it is in other simpler applications.

 

See section 6 & 7 here:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html 

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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"built my computer for me based on the one he built for himself"

It is probably desktop since it is built. However your point is correct. I have ensured that Photoshop is using Photoshop.exe and Sniffer.exe ( I am not able to check at the moment) through Windows settings (actually nVidia control panel).

 

Update: here are two important links, second is explaining how to configure things when multiple GPU are present:
https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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OK, got it. In that case, the standard measures apply: Install the studio driver, check clean install to remove all traces of the old driver.

 

I would also add don't install the extra additional components with the driver. You don't need them. Install only the base driver, uncheck everything else.

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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Does this help perhaps: 

Here are some suggestions from Adobe for GPU issues.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 


neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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