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I open PS Image and Layers appear Black, HELP!

New Here ,
Dec 26, 2021 Dec 26, 2021

Need Help ASAP!

I just bought the Asus Zenbook Pro Duo UX581, When I opened any files, they all appeared black on screen and layers too. I already uncheck the "Graphics Processor" but nothing.
What can i do to fix this problem?

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Windows
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Adobe
Community Expert ,
Dec 26, 2021 Dec 26, 2021

Hi

Close Photoshop and go into the Windows Control Panel > Colour Management and add sRGB, then set it as the default profile as per screenshot

2021-12-26 09_36_54-Window.png

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Community Expert ,
Dec 26, 2021 Dec 26, 2021

Also try checking the tickbox in Preferences > Technology Previews > Deactivate Native Canvas

 

This should fix document views that appear as all or part white/black/red/green/blue at various zoom levels.

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Community Expert ,
Dec 26, 2021 Dec 26, 2021
LATEST

Try resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences.

If that doesn't resolve the problem, and you have the correct system specs, try uninstalling the application and reinstall it again.

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