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I tried to install photoshop and got this error message. Please help.

New Here ,
Apr 06, 2021 Apr 06, 2021

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error.jpgexpand image

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correct answers 1 Correct answer

Community Expert , Apr 06, 2021 Apr 06, 2021

do you have a 64 bit os?

 

if yes,

 

update your os and esp your ms visual c++ versions

repair those installed versions that are repairable

 

if that fails, click your start button>type winver>enter>embed* a screenshot of the winver panel

 

*

kglad_0-1617722889501.pngexpand image

 

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Adobe
Community Expert ,
Apr 06, 2021 Apr 06, 2021

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do you have a 64 bit os?

 

if yes,

 

update your os and esp your ms visual c++ versions

repair those installed versions that are repairable

 

if that fails, click your start button>type winver>enter>embed* a screenshot of the winver panel

 

*

kglad_0-1617722889501.pngexpand image

 

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New Here ,
Apr 06, 2021 Apr 06, 2021

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Problem solved. Thanks.

I repaired Microsoft Visual C++ and now it works.

Sorry for the attaching the image.

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Community Expert ,
Apr 06, 2021 Apr 06, 2021

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you're welcome.

 

(and you did well with the embedded image.  i shouldn't have included that * )

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