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I want to work offline

New Here ,
Jun 01, 2019 Jun 01, 2019

I am now being required by Photoshop to sign in before I can open my files.

How can I work in Photoshop offline, without signing in?  This has never been a problem for me before.

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correct answers 2 Correct answers

Community Expert , Jun 09, 2019 Jun 09, 2019
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Community Expert , Mar 18, 2025 Mar 18, 2025

'No one here is explaining HOW to go offline if you don't sign out? Do you just disconnect the WIFI?'

Yes.

The function is there so that you can still use Photoshop out and about where you may not have access to the internet. As stated above though, your must have signed in to your account while you had internet access, and you will need to access the internet after the grace period (which can vary by subscription) to validate your subscription. More info here:

https://helpx.adobe.com/uk/creative-cloud/kb/internet-connection-creative-cloud-apps.html

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Community Expert ,
Jun 01, 2019 Jun 01, 2019

Creative cloud requires you to go online about once every 30 days or so to confirm your subscription is active.  Have you done that lately?

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Jun 01, 2019 Jun 01, 2019

This happens every once in a blue moon. Opening the creative cloud application and signing back in there should take care of it.

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New Here ,
Jun 03, 2019 Jun 03, 2019

I signed in.  I saved and opened a file to make sure everything was working.

Then I signed out.  Below is the message I got.  As you see, it says the apps will not work if I am not signed in.

So, when I go to open the file, I am required to sign in again, which of course requires me to be online.

PSD.JPG

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Community Expert ,
Jun 03, 2019 Jun 03, 2019

Hi

Don't sign out, that will deactivate your apps.  Just sign in then go offline.

Dave

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LEGEND ,
Jun 03, 2019 Jun 03, 2019

Why would you sign out?

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New Here ,
Jun 03, 2019 Jun 03, 2019

Let's say I am someplace without wifi.  How can I work on my file if I am REQUIRED to be signed in?

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Community Expert ,
Jun 03, 2019 Jun 03, 2019

You odn't need WiFi to work but you have to be logged-in.

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Jun 03, 2019 Jun 03, 2019

Also, I don't want to use my data plan, that I pay for, to send information to a corporation that I already pay every month.

Also, I don't want corporations collecting data on me.  I opt out of that in every way I know how.

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Community Expert ,
Jun 03, 2019 Jun 03, 2019

I'll repeat. You do not have to be on line. However you do need to sign in and stay signed in. Once signed in do not sign out, just go offline.

You will need to go online every 30 days.

Internet connectivity, offline grace period, and reminders | Adobe Creative Cloud apps

What you cannot do is sign out and continue to use the app on that PC.

Dave

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LEGEND ,
Jun 03, 2019 Jun 03, 2019

We answered that. You aren't required to sign in unless you signed out, or a long time has passed. So, why would you sign out?

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New Here ,
Jun 03, 2019 Jun 03, 2019

The question is: why am i required to be signed in now? 

I used to just be able to work in this program, sign in once in a while to update, then sign out. 

I don't use the cloud, I'm not sharing stuff in any other way, yet it is no longer my choice whether to stay logged in.  I guess the only answer here is that this is just the way it is now.

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Community Expert ,
Jun 03, 2019 Jun 03, 2019

https://forums.adobe.com/people/I+D+W+A+F+N  wrote

The question is: why am i required to be signed in now? 

This is subscription activated software, not serial number activated software like the old days. 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Jun 03, 2019 Jun 03, 2019

Hi,

Yup, this is how it is now that they have eliminated the serial based system. Being “signed-in” is kinda like licensing the apps.

The cool thing is, it won’t use your data plan and you don’t need to be connected to wifi. After about 30 days, you will be prompted to connect online and sign-in again for authentication.

Hope this helps!

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LEGEND ,
Jun 03, 2019 Jun 03, 2019

If you sign out you cannot use your subscription, period. Not until you sign in again. STOP SIGNING OUT!!

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New Here ,
Mar 18, 2025 Mar 18, 2025

No one here is explaining HOW to go offline if you don't sign out? Do you just disconnect the WIFI? What if I want to use my email but work in Photoshop offline? I think that's what the person is trying to do. 

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Community Expert ,
Mar 18, 2025 Mar 18, 2025
LATEST

'No one here is explaining HOW to go offline if you don't sign out? Do you just disconnect the WIFI?'

Yes.

The function is there so that you can still use Photoshop out and about where you may not have access to the internet. As stated above though, your must have signed in to your account while you had internet access, and you will need to access the internet after the grace period (which can vary by subscription) to validate your subscription. More info here:

https://helpx.adobe.com/uk/creative-cloud/kb/internet-connection-creative-cloud-apps.html

 

Dave

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LEGEND ,
Jun 03, 2019 Jun 03, 2019

The software is licensed to you, personally, not to the computer. It is licensed to you, and you identify yourself by signing in with your Adobe ID. By connecting you to the software it can check that your subscription is being paid for, and stop it working if you cancel or don't pay. It connects regularly, but apparently it will try for up to 30 days before giving up and refusing to run.

This means you can install the software on multiple computers you own, and move around them by signing out and signing in. It also means one computer could be shared by different people, using their own Adobe ID at different times.

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Community Expert ,
Jun 09, 2019 Jun 09, 2019
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New Here ,
Dec 05, 2020 Dec 05, 2020

Desynchronizing in Windows 10 doesn't help, I have just tried. The internet is broken for a few days here because they are fixing the fiber cables (and waging war on each other between access providers) so at least I have extra time on my hands to work and practice and create in Adobe, but as my wifi internal card dysfunctions (seemingly broken) I can't connect at all and use Photoshop (or I guess any other from the series). Most disappointed to be held hostage although I paid. Open source might become my second- choice mantra next year. 😒

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Community Beginner ,
May 28, 2023 May 28, 2023

I get it.  I also just want to open the app and work offline on my laptop without internet connection.  It doesn't seem to work.  It sucks.

 

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LEGEND ,
May 28, 2023 May 28, 2023
quote

I get it.  I also just want to open the app and work offline on my laptop without internet connection.  It doesn't seem to work.  It sucks.

 


By @MARTHA30124914fkn5

The Creative Cloud software verifies the account status on Adobe servers once a day. If the account is in good standing (that is, payment is up-to-date) when the last verification happens, the software status refreshes to run for at least 99 days offline with an annual subscription. Month to month, much less! 

 

See: 

https://helpx.adobe.com/ie/creative-cloud/kb/internet-connection-creative-cloud-apps.html

https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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Community Beginner ,
May 28, 2023 May 28, 2023

Same.  I want to just go on my laptop and work offline anywhere -- WITHOUT HAVING TO HAVE INTERNET CONNECTION.  Doesn't work!

 

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Community Expert ,
May 29, 2023 May 29, 2023

Could you be a little more specific? What, exactly, "doesn't work"?

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