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If I'm offline more than 3 months - how do I not lose my software usage?

Forum|Forum|6 years ago
February 7, 2020
7 replies
3406 views

Hi,

I worked in really remote places without internet...many months at the time and I want to make sure I would not used the access to Lightroom, Bridge and Photoshop. I have co-workers that have experienced this frustation since we had absolutely no internet connection so they couldn't used their softwares!

Thanks for any advices

Download and install

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Correct answer John Waller

If you mean you're worried about losing the ability to use the software in the 3 months you're offline, the theory is that you should have up to one calendar month + 99 days for offline launches before Adobe shuts off access pending an online software validation check.

https://helpx.adobe.com/au/creative-cloud/kb/internet-connection-creative-cloud-apps.html

I don't know if those grace periods work as seamlessly as that article suggests though.

K

kuxtv88fbzxliycwhrh

Known Participant

I've been trying for days (5 to 6 hours every day!) to solve this problem. As far as I can tell Adobe considers the problem 'mythical' (their word, not mine). Your only choice when a company won't follow their own rules is go with another company.

TheDigitalDog

Inspiring

I've been trying for days (5 to 6 hours every day!) to solve this problem. As far as I can tell Adobe considers the problem 'mythical' (their word, not mine). Your only choice when a company won't follow their own rules is go with another company.

By @kuxtv88fbzxliycwhrh

This is a 3+ old thread. You're not going to get any help or traction doing this. Start a new post with your specific system info, version of Photoshop etc.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

D Fosse

Community Expert

F

francoiseg14959126Author

Participant

I am not sure what kind of members I am considered... "Creative Cloud members get 99 days of grace period; month-to-month members". Do you know how can I figure this out! Thank you!

PECourtejoie

Community Expert

Hello, I understand it as either Annual plan, paid monthly, or a Monthly plan...

PECourtejoie

Community Expert

Hello, John has the main information.

The only caveat is Bridge, I believe that they changed its activation model where it might not have a grace period...

Not sure who to ask, maybe contact Adobe in your country? https://www.adobe.com/about-adobe/contact.html

Ussnorway7605025

Legend

With out internet the software will be worthless... That is the bottom line, sorry

John Waller

Community Expert

Why, if Adobe offers offline grace periods between validation checks?

Ussnorway7605025

Legend

because Adobe software stills tries to "call home" everytime you boot it... regardless of grace periods

Tip: if you run Adobe on a laptop with crap internet access then set the network to airplane mod... this will help cut load times a lot

John Waller

Correct answer

Community Expert

If you mean you're worried about losing the ability to use the software in the 3 months you're offline, the theory is that you should have up to one calendar month + 99 days for offline launches before Adobe shuts off access pending an online software validation check.

https://helpx.adobe.com/au/creative-cloud/kb/internet-connection-creative-cloud-apps.html

I don't know if those grace periods work as seamlessly as that article suggests though.