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cass76037079
Participant
February 24, 2022
Question

If I open a picture I only get stripes on my screen

  • February 24, 2022
  • 2 replies
  • 329 views

If I open a picture I only get stripes on my screen. I allready installed version 23.2.1

 

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2 replies

Ged_Traynor
Community Expert
Community Expert
February 24, 2022

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

Also have you updated your GPU driver from the manufacturers website

cass76037079
Participant
February 24, 2022

Where can I find preferences in Photoshop?

Ged_Traynor
Community Expert
Community Expert
February 24, 2022

Just hit Ctrl + K on the keyboard to bring up the preferences

Mylenium
Legend
February 24, 2022

That either indicates issues with your GPU acceleration or the files being damaged. Check your system's graphics driver and update it as well as verifying the hardware acceleration settings inside Photoshop. if the files are damaged, try to open them in another image viewer program such as XnView or IrfanView and re-save/ convert them if necessary.

 

Mylenium