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LiquidFractal
LiquidFractal
Known Participant
May 28, 2023
Question

If you still can't update to Photoshop 24.5, read this.....

  • May 28, 2023
  • 1 reply
  • 1798 views

OK, so I followed all teh instructions in the following link to try and upgrade to Photoshop 24.5:

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/no-24-5-update-in-my-cc-panel/m-p/13811932#M733582

 

And they were exactly useless...I'm not sure why, but these instructions were incomplete for me.  I cleared the OOBE file, logged back in to Photoshop etc., but what wasn't explained to me is that I had to re-install Photoshop from the Available in your plan menu - even though I had never uninstalled Photoshop in the first place!   Once I did this, Photoshop 24.5 downloaded and installed and now I can use it.

 

So yes, I am logging this as a technical issue as it's completely counterintuitive to normal operations and something I had to hunt for outside of normal directions.  Gee, thanks....

This topic has been closed for replies.

1 reply

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
May 28, 2023

I can't see that there's a problem here. Once you followed the correct procedure for installing from the CC app, it all worked -

LiquidFractal
LiquidFractalAuthor
Known Participant
May 30, 2023

Well, umm, no. If you bothered to read the topic, I had to use an entirely different procedure to install the newer version of Photoshop, which was NOT the "correct procedure" according to the other community experts.  I'll add that I shouldn't have had to do this, as the update should already have been available to me through normal (i.e. "correct procedures") channels - that is, through the Creative Cloud app.

I'll also add that updating to the latest version of Photoshop toasted my entire workspace settings, so now i have to reconfigure my entire workspace to get it as close as possible to what it used to be.

Oh, bonus!  Not only do I have to reconfigure my workspace - I also have to reinstall all the working brushes I had with Photoshop.  Gee, thanks again Adobe...for the annual fee I pay you quite frankly I expected more than this.  So, yeah, there's a problem here.

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