• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Image frame doesn't resize

Community Beginner ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

Starting a new thread for this as the previous one I was posting in was marked Answered I believe in error.

After update to PS CC 2018 (mac, running v. 19.1.3), the frame around my images doesn't resize after cropping, rotating or resizing. It remains static.

Before:

Screen Shot 2018-04-27 at 12.08.03 PM.jpg

After crop:

Screen Shot 2018-04-27 at 12.08.20 PM.jpg

The frame around the image *used* to resize with it. Now it stays static. If I rotate, it stays the same also, and if I upsize, it stays small and only shows part of the image:

Screen Shot 2018-04-27 at 1.08.39 PM.jpg

So - essentially - the image frame stays the same size as the original image. CMD+ resizes it, but I didn't have to take that step before.

If anyone has any ideas, they'd be greatly appreciated!

Views

2.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Beginner ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

Adding on: I've tried with tabs and without. With rulers and without. With application frame and without. Same.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

Hold down the option key on your Mac when zooming to let the frame zoom also.  It will zoom as much as your screen will allow and then stop and the image will keep zooming in. 

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

Thanks, Bob_Hallam - I'm not zooming, I'm cropping or resizing. It *used* to resize the frame, now it doesn't.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 29, 2018 Apr 29, 2018

Copy link to clipboard

Copied

I have same issues!  Exactly...tried everything as above.

The result: Once clicked the wrong developed image of a large stack of over sized images. Lost my work!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 10, 2018 May 10, 2018

Copy link to clipboard

Copied

This is growing tiresome every day - does anyone know of a way to actually get someone at Adobe to address it? A thread was posted in Photoshop Family, but it was ignored (thank you, gener7!). When I tried to go through Adobe to report a bug, it took me there to start a post.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 10, 2018 May 10, 2018

Copy link to clipboard

Copied

I'll see if I can get a staff member.

Gene

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

Same here...is this a bug or a feature?

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

I was checking to see if any Preference settings were causing problems.

Try this: Uncheck "Overscroll" in Preferences > Tools  Restart Photoshop.

See if the Window then acts as it should. This is CC 2018 under 10.13.4  I just happen to catch this bug momentarily.

I tried CC 2018 on my MacOS 10.12.6 MBP but CC 2018 acts normal there. The only time it loses the ability to resize is when I manually resize the Document window.

Screen Shot 2018-04-27 at 11.30.43 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 28, 2018 Apr 28, 2018

Copy link to clipboard

Copied

@gener7, I'd already tried that one and no go, unfortunately. 😕

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 28, 2018 Apr 28, 2018

Copy link to clipboard

Copied

And thank you for all of your assistance on the other thread - I'd started this one before you began posting. I really do appreciate all you've done to try to figure it out!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 28, 2018 Apr 28, 2018

Copy link to clipboard

Copied

Yes, it's a "hit and miss". The worse kind. I can't duplicate it on my Macs, but it's a constant problem on others.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 28, 2018 Apr 28, 2018

Copy link to clipboard

Copied

This problem has been brought up here: Document windows do not resize in Photoshop CC 2018 Mac v19.1.3 | Photoshop Family Customer Communit...

Go over there to add your feedback and we can see if anything what the problem is and any possible workarounds.

Gene

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 29, 2018 Apr 29, 2018

Copy link to clipboard

Copied

Great, thank you! It's so hard to know what words to search for to find other threads!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 29, 2018 Apr 29, 2018

Copy link to clipboard

Copied

I have same issues!  Exactly...tried everything as above.

The result: Once clicked the wrong developed image of a large stack of over sized images. Lost my work!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 29, 2018 Apr 29, 2018

Copy link to clipboard

Copied

I have same issues!  Exactly...tried everything as above.

The result: Once clicked the wrong developed image of a large stack of over sized images. Lost my work!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 11, 2018 May 11, 2018

Copy link to clipboard

Copied

Adobe is addressing this in beta now.  Hold tight. 

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 11, 2018 May 11, 2018

Copy link to clipboard

Copied

LATEST

Thank goodness, thank you, Bob!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines