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Participant
September 26, 2020
Question

Image -> Adjustments -> Curves troubleshooting

  • September 26, 2020
  • 2 replies
  • 631 views

Product is PS CS6 Extended Win ESD running on Win 10.  Installation date was in 2013.  The Image -> Adjustment -> Curves  action has stopped working correctly.

When I execute the Curves action and get the Curves dialog window, the cursor always changes to the Color Sample tool tip and I can’t drag the Curve up or down. 

This topic has been closed for replies.

2 replies

josephlavine
Community Expert
Community Expert
September 26, 2020

Please share a screen capture of your workspace showing the issue. This should help people see what might be happening. Also, as suggested, perhaps resetting your preferences may help.

warmly/j

Participant
September 26, 2020

I can't find where to reset my preferences...........................

Joely10623436
Community Expert
Community Expert
September 26, 2020

Try this; Reset the preferences:
Press Ctrl-K
Click on "Reset Preferences on Quit" in the "General" tab and press OK to confirm.
Press OK to close the Preferences window.
Restart Photoshop.
...or, give CC 2020 a chance! 🙂

Participant
September 26, 2020

I have no "Reset Preferences on Quit" under the "General" tab.

SuperMerlin
Inspiring
September 26, 2020

Press the Alt key to get the reset to show.