Image > Mode (RGB/CMYK) Grayed Out

Forum|Forum|11 years ago
March 2, 2015
8 replies
35699 views

Hi everyone,

I'm working on a print image. It started out as an RGB photo, and then got quite complicated with layers and masks and text etc. Somewhere along the way I seem to have lost the ability to convert this document to CMYK now that I am ready to send it for print. The menu in question is grayed out.

How can I fix this please?

Correct answer jam_wilson

It's probably because your image is saved in the 32 Bits/Channel mode. You need to save it down to 8 Bits/Channel. When you do this you'll see that the CMYK option reappears and isn't greyed out anymore.

I

incredible_star4766

Participant

This happens when you're in quickmask mode, de-select that option if you see a checkmark next to it.

K

Kirkshoetwo

Participant

The answer to your question was to change the image from 32 bit to 8 bit...BUT the Mode option is greyed out, so how does one change from 32 bit ot 8 bit without the MODE Options?

F

fill

Participant

Hi !
Just wanted to reiterate that the solution was the same for me, the Quickmask was on.
When Off it works fine.
Thanks !

jam_wilsonCorrect answer

Participant

It's probably because your image is saved in the 32 Bits/Channel mode. You need to save it down to 8 Bits/Channel. When you do this you'll see that the CMYK option reappears and isn't greyed out anymore.

E

Elvis Johnson

Participant

Yup, this is it. Worked like you said it would. Thank you very much

M

mgraphix99

Participating Frequently

I had the same issue with a file from a coworker. What worked for me was the same as Pophetben. The Quickmask is on.

P

Prophetben

Participant

I had this problem when I had my Quickmask turned on. Worth a look.

J

Janus Dam Guttesen

Participant

Deleting the Quickmask layer in the Cnannel solved this problem for me.

M

MarkdenHartog10483386

Participant

yes! that is what fixed it for me as well.

thanks!!!

nicky9499Author

Participating Frequently

Yes, I would also like to know why this is happening. The document was wholly made in CC at my workplace. If I try to open it in CS6 at home, I get this message:

This document contains unknown data which will be discarded to keep layers editable. To preserve the original appearance instead, choose Flatten to load composite data as a flattened image.

I have no idea what this means. I know that if Photoshop is missing a linked file it will retain its original appearance until I right click > Replace Content on that layer. This is the first time I have encountered this error. Convert to Profile > CMYK flattens the document, but everything looks the same. How do I check if my document is indeed CMYK now?

Thank you.