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nicholasr64302430
Participant
December 3, 2018
Question

Image import issue from bridge to photoshop

  • December 3, 2018
  • 2 replies
  • 212 views

When selecting an image and openning in photoshop cc, the picture appears to be corrupted,  blocks of the picture are missing being replaced with a white background. This happens with processed raw files Or preprocessed files from the bridge library.

Help!  any suggestions or fixes will be much appreciated!

Many thanks

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    2 replies

    c.pfaffenbichler
    Community Expert
    Community Expert
    December 3, 2018

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

    nicholasr64302430
    Participant
    December 3, 2018

    Hi thank you for the advice, I will give it a go

    It does seem to be an intermittent problem , not with every image which I find strange.

    many thanks for your thoughts much appreciated

    December 3, 2018

    Hi

    What version of Photoshop and OS do you have

    nicholasr64302430
    Participant
    December 3, 2018

    Hi I am running Photoshop cc and OSX El Capitan

    thank you