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image not printing to the size I specified and see on screen

New Here ,
Oct 16, 2021 Oct 16, 2021

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Having trouble printing an image to the width size I specified  (5-1/2" w x 1.4" h) and see on the screen. The image width is printing at (5-1/4").  I've checked the following settings and tried holding down the spacebar while printing to reset the Photoshop Print Dialog and the image is still not printing correctly.

Image actual width size  (5-1/2")

Image print width size (5-1/2")

Canvas size (11" x 8-1/2")

Printing setting (100%, 11" x 8-1/2") and not scaled to fit media

Canvas size (11" x 8-1/2")

Image Resolution 300 pixels/inch

Image Dimension (3300 x 2550)

Image Size 24.1M

Printer (EPSON ET-3760 series)

Photoshop (V.22.3.0)

 

Note: the ruler shows the right width on the screen but when I view to actual size and measure with a ruler, the image width is a little smaller.

 

 

 

 

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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The dimensions you give above are confusing.

You say your image is 5.5 x 1.25 inches. However you go on to say that your image is 3300 x 2550 pixels and that it is set to 300 pixels per inch (ppi). That translates to an image dimension of 11 x 8.5 inches. So which is it?

 

If you are sending a full paper size image to a printer then you will need to go into the Epson print driver settings (not the Photoshop settings you mention above), which can be accessed via the "Settings" button in the Photoshop print dialogue. Depending on your printer, either print borderless and ensure any expansion is set to zero, or print with border but ensure that in the print driver page layout, any scaling such as "fit to page" is not checked, otherwise the image will be scaled by the driver to fit within the paper minus the border.

 

If the on screen ruler does not match the real life ruler when viewing Print Size then your screen resolution setting (in Photoshop's Preferences , Units and Rulers) needs to be changed to the pixel density of your monitor. This will only affect the on screen display and not the printed document.

Dave

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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You are mixing up size and pixel/reslution and that's your problem. 

Image Resolution 300 pixels/inch

Image Dimension (3300 x 2550)

That's easy math: It is 8.5x11 as stated already. Just divide the numbers and you'll see your problem here. 

Open the document in Image Size dialog, you can see this below. 

Use Image Size and either resample (you have too many pixels) OR set the size and the the resolution go higher. 

Maybe this old but still accurate article on resolution and 'size' may help:

http://digitaldog.net/files/Resolution.pdf

ImageSize.jpg

Author “Color Management for Photographers" & "Photoshop CC Color Management"

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