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Known Participant
December 13, 2019
Question

Image Processor not working in Photoshop

  • December 13, 2019
  • 3 replies
  • 5334 views

It seems that as of today update Image processor isn't working in Photoshop.

 

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3 replies

Bojan Živković11378569
Community Expert
Community Expert
December 13, 2019

Can you explain further "isn't working"? You can not launch Image Processor from File menu? Image Processor dialogue appears but you can not process images? Something else?

Known Participant
December 13, 2019

I regularly resize files with the image processor, I am selecting them in Bridggoing to tools-photoshop- image processor, photoshop will open or appear if already open and then basically that's as far as I get.

 

Many thanks.

JJMack
Community Expert
Community Expert
December 13, 2019

OK Photoshop Opens does Image Processor Display its dialog?   Using Photoshop without the bridge does menu File>Scripts>Image Processor...  open the Image Processor Dialog?

JJMack
JJMack
Community Expert
Community Expert
December 13, 2019

I do not see any new updated release today PS 2020 is still version

Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635 x64
Number of Launches: 812
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329

 

Menu Files>Scripts>Images Processor work on my machine.

 

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JJMack
Known Participant
December 13, 2019

Hi JJ Mack this is what I see

JJMack
Community Expert
Community Expert
December 13, 2019

Yes Photoshop Update 20.0.2 version 21.0.2 was released a couple days ago.  I installed it then and Image Processor works on my Windows 10 machine.

JJMack
Sahil.Chawla
Adobe Employee
Adobe Employee
December 13, 2019

Hi David,

As the image processor is not working after the recetn Photoshop update, could you try restoring the preferences of Photoshop and let us know if it helps? https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Also, what operating system are you working on?

 

Regards,
Sahil

Known Participant
December 13, 2019

Hi Sahil so I have done that but still, the processor doesn't work, I'm on a PC using Windows 10