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Question

Image Processor not working in Photoshop

Forum|Forum|6 years ago
December 13, 2019
3 replies
5334 views

It seems that as of today update Image processor isn't working in Photoshop.

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Problem or error

This topic has been closed for replies.

Bojan Živković11378569

Community Expert

Can you explain further "isn't working"? You can not launch Image Processor from File menu? Image Processor dialogue appears but you can not process images? Something else?

D

davidarmourAuthor

Known Participant

I regularly resize files with the image processor, I am selecting them in Bridggoing to tools-photoshop- image processor, photoshop will open or appear if already open and then basically that's as far as I get.

Many thanks.

JJMack

Community Expert

OK Photoshop Opens does Image Processor Display its dialog? Using Photoshop without the bridge does menu File>Scripts>Image Processor... open the Image Processor Dialog?

JJMack

Community Expert

I do not see any new updated release today PS 2020 is still version

Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635 x64
Number of Launches: 812
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329

Menu Files>Scripts>Images Processor work on my machine.

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Photoshop menu Help>System Info.

JJMack

D

davidarmourAuthor

Known Participant

Hi JJ Mack this is what I see

JJMack

Community Expert

Yes Photoshop Update 20.0.2 version 21.0.2 was released a couple days ago. I installed it then and Image Processor works on my Windows 10 machine.

JJMack

Sahil.Chawla

Adobe Employee

Hi David,

As the image processor is not working after the recetn Photoshop update, could you try restoring the preferences of Photoshop and let us know if it helps? https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

Also, what operating system are you working on?

Regards,
Sahil

D

davidarmourAuthor

Known Participant

Hi Sahil so I have done that but still, the processor doesn't work, I'm on a PC using Windows 10

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