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Image Processor not working in Photoshop

New Here ,
Dec 13, 2019 Dec 13, 2019

It seems that as of today update Image processor isn't working in Photoshop.

 

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Adobe
Adobe Employee ,
Dec 13, 2019 Dec 13, 2019

Hi David,

As the image processor is not working after the recetn Photoshop update, could you try restoring the preferences of Photoshop and let us know if it helps? https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Also, what operating system are you working on?

 

Regards,
Sahil

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New Here ,
Dec 13, 2019 Dec 13, 2019

Hi Sahil so I have done that but still, the processor doesn't work, I'm on a PC using Windows 10

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Community Expert ,
Dec 13, 2019 Dec 13, 2019

I do not see any new updated release today PS 2020 is still version

Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635 x64
Number of Launches: 812
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329

 

Menu Files>Scripts>Images Processor work on my machine.

 

Supply pertinent information for more timely and effective answers. The more information you supply about your issue, the better equipped other community members will be to answer. Consider including the following in your question:

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  • Photoshop menu Help>System Info.
JJMack
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New Here ,
Dec 13, 2019 Dec 13, 2019

Hi JJ Mack this is what I seeUntitled.jpgexpand image

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Community Expert ,
Dec 13, 2019 Dec 13, 2019

Yes Photoshop Update 20.0.2 version 21.0.2 was released a couple days ago.  I installed it then and Image Processor works on my Windows 10 machine.

JJMack
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New Here ,
Dec 13, 2019 Dec 13, 2019

Yes, I'm finding it very strange.

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Community Expert ,
Dec 13, 2019 Dec 13, 2019

Can you explain further "isn't working"? You can not launch Image Processor from File menu? Image Processor dialogue appears but you can not process images? Something else?

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New Here ,
Dec 13, 2019 Dec 13, 2019

I regularly resize files with the image processor, I am selecting them in Bridggoing to tools-photoshop- image processor, photoshop will open or appear if already open and then basically that's as far as I get.

 

Many thanks.

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Community Expert ,
Dec 13, 2019 Dec 13, 2019

OK Photoshop Opens does Image Processor Display its dialog?   Using Photoshop without the bridge does menu File>Scripts>Image Processor...  open the Image Processor Dialog?

JJMack
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New Here ,
Dec 13, 2019 Dec 13, 2019

No photoshop opens but the dialogue box does not

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Community Expert ,
Dec 13, 2019 Dec 13, 2019

Is the script "Image Processor.jsx" in `\Adobe Photoshop 2020  presets scripts folder?

image.pngexpand image

JJMack
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New Here ,
Dec 14, 2019 Dec 14, 2019
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Hi yes this is what I seeUntitled.pngexpand image

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