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Steffen Jahn
Steffen Jahn
Participant
September 12, 2023
Answered

Image Processor Pro - not showing in Bridge / Error / Ventura / "Photoshop is undefined"

  • September 12, 2023
  • 1 reply
  • 2594 views

Dear all,

I was a happy man for years with Dr Brown´s Services 2.3.1 running smooth - until it suddenly stopped working yesterday with the "ReferenceError: Photoshop is undefined" window popping up.

 

MBP 16" M1 Ultra / Ventura 13.5.2 / PS 24.7.0 / Bridge 13.04.744 -

Photoshop runs under Rosetta due to many non-M1-plug-Ins.

 

-I tried to uninstall / install 2.3.1 and 3.2.5 alike via Anastasiy and also tried several manual installs.

-Checked Macintosh HD/Users/UserName/Library/Application Support for the ominous "Image Processor Pro.xml" that seemed to cause trouble with other users. Its deleted.

-"Image Processor Pro.jsx" is correctly installed in the ROOT directory.

-Dr Brown´s Services is enabled in the Bridges settings ( twice - as it shows up two times )

-The Photoshop Beta that was running some for some weeks is now deinstalled.

-Images Processor Pro 3.5.2 accessible via Photoshop > Automate and works.

 

The results of the installations are somewhat mixed: sometimes Dr Brown / Images Processor Pro shows up in Bridge>Tools.. ( but does not work: Photoshop is undefined ) - sometimes there is neither Dr Brown nor Image Processor Pro

 

Somehow I´m running out of ideas about what´s going wrong here - so any helping hand is really appreciated!

Cheers - panicking - Steffen

 

    This topic has been closed for replies.
    Correct answer Steffen Jahn

    Hi Kevin, running PS in Rosetta all the time.

     

    Solution is the sequence of installation. First Bridge - then PS. 

    So in case somebody runs into the same issues: uninstall PS ( hit the "keep" button for your prefs and actions when uninstalling via Creative Cloud ) - then install IPP - then install Photoshop. So PS can register itself in the Bridge.

     

    Yikes - that was a funny afternoon.

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    September 12, 2023

    Hi @Steffen Jahn try running in Rosetta mode.

    Steffen Jahn
    Steffen JahnAuthorCorrect answer
    Participant
    September 13, 2023

    Hi Kevin, running PS in Rosetta all the time.

     

    Solution is the sequence of installation. First Bridge - then PS. 

    So in case somebody runs into the same issues: uninstall PS ( hit the "keep" button for your prefs and actions when uninstalling via Creative Cloud ) - then install IPP - then install Photoshop. So PS can register itself in the Bridge.

     

    Yikes - that was a funny afternoon.

    M
    Mike Schwabauer-MSP
    Participating Frequently
    July 23, 2024

    Is there a way to goose this without fully uninstalling Photoshop? I feel like there is/should be, but I can't find it. On Windows if it affects the answer. Something about temporarily installing Photoshop public Beta has goofed up the connection between Bridge and Photoshop 2024, only in that Image Processor Pro doesn't show in the Tools > Photoshop menu in Bridge. IPP runs fine from WITHIN Photoshop, I just can't trigger it from Bridge. I have several plugins, etc. where uninstalling Photoshop is a bit drastic and daunting.

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