image won't print at specified size in photoshop

[bartonlew]

I have an image that won't print at the designated size in Photoshop.  I am printing on an Epson P7000 printer on a 24" x 50 ft. roll.  I am giving the Image Size as 19" W which yields a Height of 5.23" for this image.  In Print Settings>Paper Settings I am clicking on User Defined and selecting a Paper Width of 24" and a Paper Height of 15" (for some reason, Photoshop adds an inch to the specified height and in this case I want a paper cut of 16" H).  But Photoshop is ignoring the Image Size width of 19" and is stretching the image to the width of the 24" paper.  This is not happening in other files and I have compared the settings and they are identical as far as I can tell.  Why is this happening?

[Conrad_C]

Regarding the first picture, please capture one where it’s scrolled down to the Position and Size section of the Print dialog box.

[bartonlew]

Thank you.  I have never scrolled down to that part before.  Here it is.  I'm not currently connected to my Epson but all the settings are showing up as if I were so hopefully this tells you what you need.  

[Conrad_C · Accepted solution]

The latest picture seems to indicate the problem. In the Position and Size section, you will notice that the setting “Scale to Fit Media” is selected. That means the image size, whatever it is, will be enlarged or reduced to the printable area of the selected paper size. Which is not what you want, you want the document to print at the exact dimensions you set up in Image Size.

Notice that Scale says 125% and Width says 23.777 inches, and those values are dimmed (not editable). That is because “Scale to Fit Media” is enabled. Disable “Scale to Fit Media,” which will allow Scale, Height, and Width to be edited. Make sure Scale is set to 100% (which should also correct the Height and Width in that section), so that the document prints at the size you set up.

Because you said other documents printed at the expected size, “Scale to Fit Media” was probably not enabled in those documents.

The settings in the the Position and Size section in the Print dialog box in Photoshop are in addition to the Paper Size setting in the printer driver (the earlier pictures you posted). The Scale, Height, and Width values in this section are basically the dimensions that Photoshop sends to the printer driver. It’s always a good idea to check Position and Size to make sure they are coordinated with the printer driver Paper Size settings.

[bartonlew]

Most helpful!  Thanks very much!

[Derek Cross]

You might find Conrad's new  book helpful for more information:

https://www.peachpit.com/store/adobe-photoshop-classroom-in-a-book-2022-release-9780137621156

[Conrad_C]

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@Derek Cross wrote:

You might find Conrad's new  book helpful for more information:

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Actually, the book might not be so helpful in this case…the book doesn’t really have a lesson that gets into the details of fine art printing on an inkjet printer. In the limited number of pages, the printing info in there is more about getting a job ready to send out to a commercial printer.

But the rest of the book is good for a beginner…thanks for recommending it, Derek!

[Kristi6C1C]

My scale to fit media is not selected. The same image will not print the same size twice. It will not print true to life size. My images layers on top each other, and need to be 14.30 x 9.06 Landscape. I can put in image size hundreds of times, and the image will print however it wants. 

How do I makes sure my image size I selection is dominant?  I have to make 8 shirts, for charity, and this should be easy, but I'm on day three with this photoshop issue. 

[NB, colourmanagement]

@Kristi6C1C If you still have the size problem please post those screenshots inline in the text [use the image button above the text entry field] and as individual images not all p[assted into one, it's hard to see them like that as the info is rather tiny.

neil barstow - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colour management

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