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alexs33593240
alexs33593240
Participant
January 13, 2017
Answered

image won't save as Jpeg

  • January 13, 2017
  • 3 replies
  • 10131 views

Somehow while working on photos today a setting changed.  I can no longer just save as a jpeg.


I've watched a few videos online.  No. I am not saving it as a 3D image.  Yes, it is at 8-bit.

I crop the image.  In the past I could hit close and it would save it as the JPG I want.
Now, It forces me to save it as a PSD.
If I flatten the PSD it will then allow me to save it as a JPG

1.  Why isn't there an easy "reset" button to get rid of changes I didn't do?
2.  Why can't I get through to a 1-800-number person for help?
3.  Why isn't there a video somewhere to assist me?

4.  Most importantly, how do I get this program to function like it did yesterday and since I purchased it years ago?

    This topic has been closed for replies.
    Correct answer gener7

    Checkmark "delete cropped pixels" in the Crop Tool Options at the top of your workspace, and it will save the image as a flat file so you can save it as a jpeg.

    3 replies

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    January 13, 2017

    If the document has layers you must use save as and pull down file type Jpeg ot flatten the document first. If you use save as Photoshop will save a flay jpeg and revert the document beck to a layered document.

    JJMack
    Randy Hufford
    Community Expert
    Randy HuffordCommunity Expert
    Community Expert
    January 13, 2017

    Ok in the crop tool maybe you have delete cropped pixels turned off as in my screen shot. If this is turned off it turns background layer to a editable layer and you have to flatten before saving as JPEG. So make sure in crop tool you have delete "delete Cropped Pixels" checked.

      gener7
      Community Expert
      gener7Community ExpertCorrect answer
      Community Expert
      January 13, 2017

      Checkmark "delete cropped pixels" in the Crop Tool Options at the top of your workspace, and it will save the image as a flat file so you can save it as a jpeg.

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