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trinab76344654
Participant
June 9, 2018
Question

Images loading dark in camera raw

  • June 9, 2018
  • 3 replies
  • 3332 views

After update images that appear light and airy in windows turn super dark (almost black) when opened in lightroom and camera raw/photoshop.

    This topic has been closed for replies.

    3 replies

    Terri Stevens
    Terri Stevens
    Legend
    June 9, 2018

    See what happens if you reset your camera raw defaults

    Terri

      T
      trinab76344654Author
      Participant
      June 12, 2018

      Nothing, sadly!

      Terri Stevens
      Terri Stevens
      Legend
      June 13, 2018

      could you post a screenshot of your camera raw screen?

      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      June 9, 2018

      The first question is - are you opening a jpeg or the Raw file in Camera Raw/Lightroom?

      Dave

      T
      trinab76344654Author
      Participant
      June 9, 2018

      I am opening in raw and im certain it's not a camera setting issue. every sd card, every image I have is opening this way after this update. Images that previous to the update were not dark and exposed perfectly. I have emailed the raw image to others and it opens in their raw fully exposed and as I see it in windows.

      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      June 9, 2018

      The inbuilt jpeg (which you see in Windows) is not the raw image.
      If all your sliders are "Zero'd" then you are viewing the image as it comes out of the camera with no adjustments (unlike the jpeg which has internal camera adjustments applied).

      There are a couple of things I can think of:

      1. The raw itself is underexposed.  Can you post a raw file - I'd be happy to open it here for comparison, if only to eliminate that

      2. You have a broken monitor profile (Photoshop is colour managed and uses the monitor profile, many applications and viewers do not).  Can you open a previously developed jpeg (not another raw file) in camera raw and see what that looks like.

      3. The camera profile used by Camera raw is incorrect/corrupt - however you say you are seeing the same effect in both Lightroom and Camera Raw.

      Dave

      Benjamin Root
      Benjamin Root
      Legend
      June 9, 2018

      Some cameras will allow for increased exposure in the Picture Controls. In Which case the thumbnails Windows is viewing would be brights while ACR makes its own preview from the original raw file. Are the sliders in ACR set to 0?

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