Skip to main content
M
mauriziof1943532
Participating Frequently
March 17, 2018
Answered

impossible charging photo save for web in a website

  • March 17, 2018
  • 2 replies
  • 540 views

I've bought recently the licence for photoshop CC2018 installed on a Mac hig sierra, when I save a picture for web (export-save for web) and try to send it, after a while, comes out the writing: "has occurred an error" and it's not possible to charge it. but if I transfer the same file on a memory key an put it in an other Mac (OS X 10.9.5) and try to send it, that works properly, did I made any error, is there any setting i can do to solve the problem?

    This topic has been closed for replies.
    Correct answer c.pfaffenbichler
    and try to send it

    How exactly do you try to send it?

    Which file format is the image (gif, png, jpg, …)?

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 18, 2018

    #1  Sounds like you're using the HTML options which you should never use.   You want to save IMAGES only.

    #2  I can't  recommend the legacy Save for Web feature anymore.  It's really only there for saving animated GIFs.  For all other web images I use File > Export > Export As.   Select JPG and reduce Quality to reduce file size.   See screenshot.

    Nancy O'Shea— Product User & Community Expert
    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    March 17, 2018
    and try to send it

    How exactly do you try to send it?

    Which file format is the image (gif, png, jpg, …)?

    M
    mauriziof1943532Author
    Participating Frequently
    March 17, 2018

    the image is in psd format and i try to save in jpeg format with 2000 px

    maximum for web but it changes automatically in html

    2018-03-17 12:45 GMT+01:00 c.pfaffenbichler <forums_noreply@adobe.com>:

    impossible charging photo save for web in a website created by

    c.pfaffenbichler <https://forums.adobe.com/people/c.pfaffenbichler> in

    Photoshop - View the full discussion

    <https://forums.adobe.com/message/10249636#10249636>

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    March 17, 2018

    Sorry, I don’t understand – how do you send it? Which email-application, web-page, …?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices