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Impossible d'ouvrir les fichiers photo

New Here ,
Sep 23, 2022 Sep 23, 2022

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Bonjour, Photoshop démarre mais il n'arrive pas à ouvrir les fichiers photo.

Je vois apparaître la palette des couleurs et subitement le programme se referme.

Que puis-je faire?

J'utilise un PC avec Windows 10 Famille.

Photoshop version 23.5.1

En vous remerciant

Daniel

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Community Expert ,
Sep 23, 2022 Sep 23, 2022

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What are your specs - specific OS version, Graphics Cards, HD space, RAM, etc?

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New Here ,
Sep 23, 2022 Sep 23, 2022

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Bonjour Kevin,

Système d’exploitation 64 bits, processeur x64.

NVIDIA GeForce GTX 745

RAM 8.00Go

Merci, Daniel

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Community Expert ,
Sep 23, 2022 Sep 23, 2022

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Your Graphics card and RAM do not meet the minimum requirements for current Photoshop.

Your GTX 745 from 2014 only clocks in ay 908 operations/second and the minimum is 2,000.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Your total RAM is 8 GB which is not enough. The minimum for Photohsop is 8 GB available.

The recommended minimum is 16 GB RAM.

You also didn't list available HD space on your local HD, but I don't think that will matter much with these two items lacking.

Most likely you have somewhere around 4-5 GB of RAM available with OS operations and anything else you may be running. That alone will directly affect PS operations.

 

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New Here ,
Sep 27, 2022 Sep 27, 2022

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Bonjour Kevin,

Merci beaucoup pour ces informations. Je pense dans ce cas que je vais devoir changer mon PC.

Bien à vous

Daniel

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Community Expert ,
Sep 27, 2022 Sep 27, 2022

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Adding to what Kevin said, you may be able to upgrade just the GPU (video card) and RAM for a nominal price vs. building (or buying) a new PC. That would certainly put you back in business.

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