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losackmd
Inspiring
February 14, 2023
Answered

in 24.1.1 Zoom in and out not working

  • February 14, 2023
  • 7 replies
  • 693 views

24.1.1 photoshop

HUGE BUG with option and space bar for -

and cmd space bar for +

zooming out and in doesnt work if you are using the brush tool

( always did before in all versions )

you now have to click on the HAND TOOL for the zoom in/out to work and this is a pain in the ass.

IT MIGHT BE A VENTURA 13.2 issue

i have no idea but its not working like it used to

This topic has been closed for replies.
Correct answer losackmd

easiest fix  though its a pain in the A........

TRASH the photoshop  user preferences

and now i have the commands working 

7 replies

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
February 15, 2023

Hi, @losackmd you may want to copy the entire preferences folder once you've reset Photoshop the way you want, this way, you'd be able to replace the preferences with known working ones, if your system is prompt to give you corrupted preferences.


https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

    dazeydaze
    dazeydaze
    Participant
    March 26, 2024

    Deleting the folder worked for me. Thank you!

      E
      Community Manager
      Erin26Community Manager
      Community Manager
      February 15, 2023

      Hi, losackmd,

      Thank you for letting us know that you were able to resolve the issue.

      L
      losackmdAuthorCorrect answer
      Inspiring
      February 15, 2023

      easiest fix  though its a pain in the A........

      TRASH the photoshop  user preferences

      and now i have the commands working 

      E
      Community Manager
      Erin26Community Manager
      Community Manager
      February 15, 2023

      Hi losackmd,

      Is it just the brush tool, or does zoom fail with other tools? If you install the previous version of Photoshop, does it work?

      L
      losackmdAuthor
      Inspiring
      February 14, 2023

      tried everything 

      are you using VENTURA 13.2?

      i just upgraded to it  

      thanks

      but i cant fix this

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      February 14, 2023

      @losackmd One quick thought - are you hitting the space bar first to get the hand tool- then holding opt or cmd?

      The order of operation does matter.

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      February 14, 2023

      Hi @losackmd working fine on my Photoshop using the brush tool and spacebar option/cmd - same specs.

      Have you checked your Apple System Preferences/Keyboard/Shortcuts to make sure you don't have a conflicting shortcut interfering?

      You could also try to reset your preferences in Photoshop (Photoshop Prefs/General click the reset button).

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