Incorrect text character being displayed

[StargateCOlorado]

I am seeing a strange behavior that I can't explain.  When typing text, if I type an apostrophe (') a greater than sign (>) appears instead.  If I type (>), the screen displays (>), just like it should.  It does this for every font.  If I go to Type==>Panels==>Glyphs and double-click on ('), I get the same behavior.

Two things of note:

  1. I have PS running on two machines and this occurs on only one of them, so I'm ruling out a software bug in PS.

  2. If I do the same test in Word or Excel, the problem does not exist.

I'm guessing there is some sort of character mapping algorithm that is messed up, but I can't find a reference to such a function.

Ideas (short of uninstall/re-install)?

Oh, BTW, my environment is: latest version of PS CC running on Win10 Pro.

--Ernie

[gener7]

Reset Type Tool  First select the Type Tool and right-click on its icon at the top.

and Reset Character Panel

[D Fosse]

Check your keyboard input language settings. Sometimes it changes for no apparent reason, and then you may get some incorrect characters like you describe. Happens to me occasionally, and then a quick glance at the taskbar reveals the problem.

Unless you have an all-English setup with no other language or region involved.

[Trevor.Dennis]

So many keyboards.  So many different character maps.  This page has made me feel arrogant for assuming that my 'US' layout was a sort of world standard, but the 'greater than', and 'lesser than' characters are on the other side of the keyboard on about half of these.

International Keyboards Mapping

[D Fosse]

Yeah. Some of the standard PS shortcuts don't work at all here, like the square brackets.

And sometimes the other shortcuts don't take at all in Photoshop, just no reaction. Funnily enough, there's one that always works, and that's ctrl+alt+shift+K, which brings up the keyboard shortcut dialog. Dismiss that with Enter, and all the other shortcuts come back to life.

I can't explain this, but I suspect that too is related to using a Norwegian keyboard with English Photoshop and English Windows. It must be, since I have it in two machines, but no one else seems to have this problem.

[HSDA · Accepted solution]

In Edit>Prefrences>type disable smart Quotes.
I had the same problem and this solved for me.

[Jimmy Papas]

Worked for me thanks.

[jumbomcnutt]

Thanks, that was the solution that worked for me.

[micksandy]

I'm trying to find this same solution for Illustrator but Edit doesn't seem to have a "preferences" option. In my text, like the poster's same issue - I am getting > instead of ' and ≫ instead of ".

I can't find any conversation about this issue for Illustrator anywhere. Only here on this thread for Photoshop. I would assume there would be similar fix and I am not sure how this just started happening. Does anyone know a fix for the same issue in Illustrator? It doesn't happen outside of Illustrator. Not in any MS platforms like word or excel. Only Adobe.

[Next Level Pastor]

In Illustrator - Go into the Type menu, then select "Smart Punctuation" and you will find the same "Smart Quotes" checkbox as mentioned in this thread. I had that problem in Illustrator, after selecting this option, I had to start a new text box, but the issue was fixed.

[Sashamarie280546948eku]

Hello this didn't work for me . Are there any other solutions ?

[rshahid93]

This worked for me too! Thanks

[asch21289]

This has been driving me crazy forever. Thank you!

[HSDA]

This doesn't seem to work anymore and illustrator should really find a permenant solution to the same problem that has been appearing for 12 years or more!

[Digital Dashh]

Hi,

I'm wondering if you ever had this problem resolved. I'm having the same issue right now and can't seem to figure out what went wrong or how to fix it.  

[Mathew5FCB]

I've been having the exact same problem - seemed to come out of nowhere, and I'm on a deadline!!!

[rshahid93]

Has been answered above

I've been having the exact same problem - seemed to come out of nowhere, and I'm on a deadline!!!

By @Mathew5FCB

[Jimmy Papas · Accepted solution]

In Photoshop, go to: Preferences > Type, and untick “Use Smart Quotes”.

 

[Shiraz_vfx]

I found another soluction. 

open paragraph panel (Alt + Ctrl + T), go to options and select "Roman Hanging Punctuation"