Increased PS memory usage, now it crashes. How to reduce it if I cant access it?

Forum|Forum|7 years ago
January 28, 2019
1 reply
391 views

Any other way?

This topic has been closed for replies.

A

Anonymous

Hi

What version of Photoshop and OS do you have, watch the video in this link it will show you how to manually trash the preferences file

Preferences in Photoshop

A

Anonymous

Hey! the solution worked... but only for a minute. I then increased the memory again but this time a few 100s less and it crashed again. Then I tried both solutions again and this time they didn't work. Restart didn't help either. But the first time it worked so what happened now?

Photoshop CC 2015, Win7

JJMack

Community Expert

I was trying to switch it to 700 and something

but originally when it wasn't crashing it was either around 500 or 600

(scratch disk c)

kuzmicj wrote
I was trying to switch it to 700 and something
but originally when it wasn't crashing it was either around 500 or 600
(scratch disk c)

Scratch space is not memory its storage like ssd or hard disk. If you C: drive is your Boot drive and it does not have at least 100GB free remove it from Photoshop Scratch disk and use other disk's free space for Photoshop Scratch space. You may be able to hold Ctrl+Alt starting Photoshop on Windows 7 it is a shortcut for configuring Photoshop scratch disk. Windows 10 seems to have taker over Ctrl+Alt. or its broken in CC 2019. I have seen Photoshop use over 100GB of scratch space. You do not want Photoshop to fill up your startup disk. Photoshop will fill its first scratch disk before it start to use a second disk.

I can starts Photoshop CS6, CC 2018 and CC 2018 and racer to press and hold Ctrl+Alt and get the Scratch Disk Preferences however not CC 2019