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Participating Frequently
December 15, 2019
Question

Incredibly slow performance on Photoshop (New install, 3900x & 2080ti)

  • December 15, 2019
  • 11 replies
  • 10027 views

Hi all! Been using photoshop since 5.0, so it's been a while 🙂 And lately have been noticing how the program just seems to be getting slower and slower at doing very basic things.

 

At first I thought it was time to upgrade the workstation, an nvidia 1070 with 7700k intel, 16gb ram and ssd scratch and work disks, so moved up to a 12 core ryzen 3900, nvidia 2080 ti, 64gb ram and m.2 ssds. Nothing changed, adobe 2020 seems to run even slower. On a simple 72dpi 2560x1440 canvas moving a shape or image around slows down to a crawl. The same thing is happening on two laptops that are similarly specced to my old workstation.

 

I uninstalled 2020 and went back to 2014 and things are very snappy and working perfectly fine so this is clearly a problem with the software. Tried on 4 well specced workstations and early CC versions work fine while the latest are incredibly sluggish.

 

Is anybody having the same issue? Or has any tips on how to make things speedy again, its kinda crazy to think that hardware is not making a difference anymore in performance.

 

edit: Using the latest nvidia release drivers 441.66, Amd chipset drivers and Windows 10 pro fully updated. The latest test is on a fresh install with no other software but Adobe CC, also other Adobe programs run fantasticly fast, its just Photoshop.

 

update: installed the latest drivers again but in studio mode this time (clean install, ddu to remove all driver instances, etc) and NO change whatsoever. Moving an object around the canvas is laggy and slow. Enabled legacy composing, didnt change anything. Tried to enable and disable gpu use and no change.

This topic has been closed for replies.

11 replies

vitorsantosHerz
Known Participant
September 20, 2021

Hi. Am I having this same problem?

I have a Ryzen 9 3900x, 32gb of ram and a RTX 2080 Super.

Everything is very slow, even to move simple layers.

I have a notebook with a GTX 1060 and it runs faster.

PECourtejoie
Community Expert
Community Expert
September 20, 2021

Hi, what is the processor in the notebook? does the Ryzen work on a SSD or a HDD? what about the Laptop?

vitorsantosHerz
Known Participant
September 20, 2021

Hello.

No, I have a desktop, and both Windows and Adobe package run on ssd (512GB Spectrix S40G).

Participating Frequently
August 18, 2020


Hello everybody, I also have a Ryzen 3900X (RTX2070 Super, 32 GB Ram, Windows 10 Pro, Photoshop 21.2.2) and the same problem since the purchase. The "Shake Reduction" function is still extremely slow with my Ryzen9 3900X. A 21 MP picture now takes almost 4 minutes - the updates seem to have slowed it down even more! The 7 year old i7 4770 takes the same picture in under 20 seconds. As I've seen, no GPU is used there either. So it's a pure CPU calculation. Maybe Adobe should adapt the function to the AMD ZEN2 architecture. Many of my colleagues have switched to the Ryzen9 ... Tom

davescm
Community Expert
Community Expert
October 1, 2020

Hi

The common factor in this thread appears to be the Ryzen CPUs. You may wish to raise the issue at the link below which will be seen by Adobe developers. I cannot raise it as I use Intel and have no speed issues.


https://feedback.photoshop.com/photoshop_family

 

Dave

Participant
October 11, 2020

WHAT A JOKE ON US USERS!  You are saying this forum is just a handholding place for us to voice our complaints and issues but the SOFTWARE DEVELPERS don't see them.  Why did it take from 15 Dec 2019 until now for me to learn of the proper address to complain about the software?  ARE YOU FREAKING KIDDING ME?  Adobe has sucked money out of me for the last 29 years for software that used to be above reproach.  Ever since it went to the cloud it has sucked in performance!

What is your role with Adobe Dave?

 

Al

Participant
July 15, 2020

Same probleme here.

 

Photoshop and Illustrator works so slow with my RTX2080tis.

In my laptop with GTX1070 Max-Q , exactly the same file works smooth.

I think that de RTX technology is not working good with Photoshop

 

Hopefully we can get a update soon.

davescm
Community Expert
Community Expert
July 15, 2020

Since my earlier reply above, I changed my GTX1080 for an RTX2080ti.  Still no slow downs at all in Photoshop (the rest of the system is the same Intel 3930k, 64GB RAM, Windows 10 v1909, Photoshop 21.2)

Dave

Participating Frequently
August 18, 2020
 
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sambroadleaf
Inspiring
June 22, 2020

So there is something i learned. Apparently since 1800 win10 version, there is a meltdown+spectre patches implemented.

And apparently they eat up a hella lot of cpu time. Disabling that speeds up photoshop considerably. You can learn all about it through google.

davescm
Community Expert
Community Expert
June 19, 2020

No slow downs here on an older system. I respond with this just to see if there are any common element between those who experience slowdowns and those who do not.

Intel 3930k, 64GB RAM, GTX1080 driver 442.92, Windows 10 v1909, Photoshop 21.2

 

I've just been working on an 11824 x 15657 px canvas with 15 layers mostly smart objects - moving elements around prior to printing. All nice and smooth.

Dave

June 22, 2020

Based on what I've read so for, I believe the issue with Photoshop and Lightroom is with RTX cards in general and only for those of us who are using higher end Ryzen processors. It's unbearably slow! A third and fourth gen intel with a basic GPU got me better and much faster results before this upgrade.

Participant
October 1, 2020

This is exactly what I suspected after doing some basic tests. I have a Ryzen 3900x and an nvidia gtx 1070.

I recommend that everyone experiencing this also make sure you have your firmware up to date... this is a good thing to do anyway, but despite doing that for the B450 chipset motherboard i have, all Adobe desktop apps are excruciatingly slow. Not only that, but there are periods while while using Adobe apps that the main UI thread starts getting blocked... it's pretty pretty pretty serious!

June 19, 2020

Same here. 2070 Super and 3900X with 48GB of 3200 mhz Ram and it's so slow I can barely work. I had a quad core i7 with a basic gpu before and it worked much faster and better.

Participant
June 3, 2020

Having serious performance issues here too. Running on a fairly beefy PC with all drivers and software updates installed. It's taking nearly 4-5 seconds for me to even rename a group, copy and paste text or move something on the artboard of a basic photoshop file.

Has anyone suffering from this issue found any way to improve performance, even slightly? As this is painful.

sambroadleaf
Inspiring
June 3, 2020

Just upgraded to 2060s and i encountered the same issue. Since going back to 960 on which everything was running perfectly is not an option, i will be switching to affinity for the next project.

Highly doubt this issue will ever be fixed all online "advices" are just clickbait copypaste articles, nothing helps.

 

davescm
Community Expert
Community Expert
June 3, 2020

So what you have really just written is - my system worked well and then I  changed my GPU, and it's driver, and Photoshop slowed down, therefore it must be Photoshop. 
Take a close look at the driver and the Nvidia settings. Did you clean install the driver to ensure no remnants of the 960 driver were carried forward?

 

Dave

Participant
March 27, 2020

Same here, 

 

Working as a professional with photoshop from 7.0 I was using CS6 till a couple of days ago. 

 

I had the time to look in to the newer features because all work stopped for me know with the corona. So i got myself the newest greatest and most promising version of photoshop. 

 

I really like all the new features and liking the new masking tools a lot! But unfortunately i cannot work with this version because it is way to slow. And i mean it is so slow it is impossible to work with.

 

Hope this all be fixed and in the meanwhile I will try to revert to a 2019 version. Maybe that works. 

Participant
December 15, 2019

I too have been having problems with SLOW startup of Photoshop.  It just took over 4 1/2 minutes for it to load and allow me to use the text tool.  I HATE the cloud based programs.  I have used photoshop since version 2.0 back in 1991.  Never had an issue until Adobe forced everyone to go to cloud base programs.  Bought and paid for every upgrade since then and miss the days when the program was up and running within 30 seconds of starting it.

 

I saw the comments from D_Fosse and don't believe a word of it.  Since the cloud services began it has been a turtle in startup and performance over all.

Participating Frequently
December 15, 2019

I'm glad I'm not the only one, thanks for sharing your experience! Just pinged a large creative discord group and there where *multiple* cases of the new 2020 version being incredibly slow with basic functionality. If its working perfectly on some people great, but a lot of us users are not experiencing this and getting tired of having the blame shifted on user problems. I'm posting this thread from a brand new, no programs but adobe cc installed, with a machine that has 24 logical cores, 64gb of ram and 11gb of vram, on professional ssd drives, how on earth does photoshop not fly? Again other CC software runs like a dream.

schmar
Inspiring
March 11, 2020

<rant>

I can feel you man - same for me. I'm using PS "professionally" since Version 7 - so I've seem some improvements (smartobjects and filters *yea) but also A LOT of problems within the development process lately. Bugs, Slowdowns and removed Features everywhere. I also switched some workstations here to an 3900x, rtx2070 super, 64 of ram and 1TB NVMe lately and CC lags all over the place. Even Indesign became so laggy and unstable it's horrible. So sad. I dont know what the hell Adobe is doing but it's getting even worse than Autodesk lately. The last bug (composite rendering-engine update) crashed a big project right before the deadline. IDK why it was enabled be default now. Buggy changes should be OPT-IN not opt-out! Horrible sad.I really ask myself for WHO in the world is Adobe making software - Kids? Housewifes? ... or professional Agencies? I dont think so. Also most of the problems occure due to the new cloud-"features".

New Smartobject? Why dont you put it in the cloud?
Pasting new Assets? Why not in the cloud?
A new XD-File? Why wouldnt you save the file in the cloud per default?

Oh you installed an new font. Whould you like to sync it in the cloud?

NO! Also the CC-Apps are checking your license almost EVERY TIME you start an app. This also slowdowns your workflow like hell.  SO SAD!  We have 2 guys here who already switched to affinity and 10 others will follow if this pile of performance-dung is not getting better.

</rant>
[abuse removed by moderator]